Cross-Platform Communication Intermediary System
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Solution Overview
Problem
Existing speech processing systems face challenges in seamlessly integrating communication between users of different communication systems, leading to limitations in sending messages and establishing calls across disparate platforms.
Innovation Solution
The system enables communication between users of different communication systems by allowing users to create profiles, import contact lists, and integrate accounts from multiple communication systems, thereby facilitating one-way and two-way communication sessions across different platforms.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If speech processing systems integrate multiple communication systems, then interoperability and communication capability across platforms are improved, but system complexity increases
Solution Approach 1:
The patent introduces a communication system that acts as an intermediary between different communication platforms. The system receives requests from first communication system users, determines appropriate second communication systems, and facilitates cross-platform communication through this mediating layer, thereby improving interoperability while managing complexity through centralized coordination
Solution Approach 2:
The communication system is designed to handle multiple communication systems and protocols through a universal interface. By creating profiles that can associate contacts across different communication systems and enabling the system to route communications dynamically, it achieves multi-functionality that improves adaptability without requiring separate specialized systems for each communication platform
2Adaptability or versatility
If the system integrates accounts from multiple communication systems, then communication functionality across platforms is improved, but processing time and system resources increase
Solution Approach 1:
The system performs preliminary actions by pre-integrating communication system accounts and importing contact lists during profile creation. By establishing these connections and associations in advance, the system reduces processing time during actual communication events, as the infrastructure for cross-platform communication is already in place and configured
Solution Approach 2:
The system dynamically adjusts its processing based on the integration state of communication systems. Once accounts are integrated and contacts are imported, the system optimizes subsequent communication routing and processing, reducing time requirements for repeated operations while maintaining enhanced communication functionality
Data Source
AI summary
Techniques for using establishing a communication session using a third-party (3P) communications service are described. When a request is received to integrate the 3P service with a first-party (1P) service, a username and password associated with the 3P service are sent to it, and a contact list associated with the 3P service is received in return. When a user of a first device sends a request to communicate with a recipient, if the recipient is represented in the 3P contact list, the system sends a request to the second communication system to establish a communication session.