Cross-Platform Message Search With a Unified Voice Interface
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Solution Overview
Problem
Existing virtual assistants are incapable of searching for messages across multiple messaging platforms using a single search query, limiting the ability to efficiently manage and interact with cross-platform messages.
Innovation Solution
A communications device equipped with speech recognition and search engine capabilities generates a unified interface that aggregates and presents cross-platform messages based on user queries, allowing interaction with messages from various messaging platforms through a single interface.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If virtual assistants search for messages within a single messaging platform, then the search operation is simple and fast, but the virtual assistant cannot search for messages across multiple messaging platforms
Solution Approach 1:
The system segments the search process into distinct components: a unified search interface that accepts user queries, multiple platform-specific search modules that query individual messaging platforms, and a result aggregation module that consolidates results. This segmentation allows the system to maintain simple, platform-specific search operations while providing comprehensive cross-platform search capability through the unified interface.
Solution Approach 2:
The patent introduces a unified search interface as an intermediary layer between the user and multiple messaging platforms. This intermediary translates user queries into platform-specific search terms, manages multiple search operations simultaneously, and aggregates results from different platforms. The intermediary handles the complexity of cross-platform communication, allowing users to interact with a single simplified interface while the system manages the underlying complexity of multiple platform protocols and data formats.
2Ease of operation
If messages from multiple platforms are presented separately, then each platform's message format is preserved, but the user interface becomes complex and difficult to navigate
Solution Approach 1:
The patent merges results from multiple messaging platforms into a single unified interface that presents all messages in a consistent format. The unified interface consolidates search results from different platforms, displaying them together with common navigation and interaction controls. This merging eliminates the need for users to switch between multiple platform-specific interfaces, providing a simplified single view of cross-platform messages while the system internally maintains platform-specific data structures.
Data Source
AI summary
The disclosed embodiments include computerized methods, systems, and devices, including computer programs encoded on a computer storage medium, for generating terms of a search query based on a user's spoken utterances, identifying multiple cross-platform messages based on the generated terms, and to generating, via a presentation device, a single interface that enables the user to interact with identified messages. Based on a spoken utterance, the disclosed embodiments may determine user-specified search terms and/or criteria, and based on the user-specified search terms and/or criteria, may obtain cross-platform message data that corresponds to the search query. The communications device may generate one or more interface elements that describe corresponding ones of the cross-platform messages, which may be presented within a unified graphical user interface or voice-user interface by a communications device.