Cross-Platform Preference Correlation for Context-Aware Matching
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Solution Overview
Problem
Existing online consultancy systems struggle to efficiently track and match client preferences across multiple platforms due to the vast amount of data and changing preferences, requiring costly supervised training and lacking context in search results.
Innovation Solution
A software system and method that automatically correlates subject matter items and provider data across platforms using natural language processing and data scraping, tracking client preferences and sentiment to generate targeted lists based on third-party reviews and consultant workflows.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If conventional extraction techniques use regression analysis and low-dimensional classification schemes, then training can be performed on smaller datasets, but the training time becomes very costly and requires large amounts of data to achieve accurate natural language processing
Solution Approach 1:
The patent transforms the classification approach from low-dimensional to high-dimensional by using embedded transformers, fundamentally changing the parameter space in which data is processed. This allows the system to achieve accurate NLP with less training data while reducing training time through unsupervised pre-training
Solution Approach 2:
The system performs unsupervised pre-training on large corpora before actual use, preparing the model in advance with general language knowledge. This preliminary action enables the model to require less supervised training data for specific tasks, thereby reducing both data requirements and training time for deployment
2Measurement precision
If BERT and successor models use high-dimensional classification schemes like embedded transformers with unsupervised training, then training time is greatly reduced and accuracy is increased, but the system complexity increases
Solution Approach 1:
The system performs self-service through unsupervised pre-training, automatically learning language patterns and knowledge from large corpora without human intervention. This self-training mechanism achieves high accuracy while managing complexity by eliminating the need for extensive manual annotation and supervised training processes
3Loss of information
If online consultancy systems track vast amounts of data across multiple platforms, then client preference matching improves, but the systems struggle with efficiency due to data volume and changing preferences
Solution Approach 1:
The system extracts only the most relevant features and preferences from vast amounts of multi-platform data using advanced NLP techniques. By selecting and focusing on key information rather than processing all data equally, the system maintains accurate preference tracking while improving processing efficiency
Solution Approach 2:
The system dynamically adapts to changing client preferences by continuously updating its understanding through unsupervised learning and real-time data processing. This dynamic approach allows the system to remain efficient while accurately tracking evolving preferences across multiple platforms
4Loss of information
If consultants manually track expanding data across platforms and changing client preferences, then comprehensive information is available, but the effort becomes unsustainable and costly
Solution Approach 1:
The patent replaces the mechanical manual tracking process with automated computational systems using unsupervised learning and natural language processing. This substitution maintains comprehensive information collection while eliminating the time-consuming manual effort, making the system sustainable and scalable
Data Source
AI summary
Computer systems and software methods configured to automatically correlate subject matter items and provider data across multiple platforms. These platforms can include newsfeeds, websites, social websites, apps and networks, internet and social network posts, online reviews, online queries, and the like. The system automatically generates a targeted list of relevant subject matter items, associated with entity-provided workflow steps, to be matched with enhanced preferences, and generating a list of options to be presented to the subject matter users or clients. Subject matter items can be listed in order based on third-party reviews, if any, and the best fit for client preferences, with or without associated providers. Subject matter item providers who interact with the system operator can ensure that their goods and services are included within the system.


