Cross-Platform RBT Reward via Third-Party Mediator
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Solution Overview
Problem
Current Custom Ring Back Tone (CRBT) reward systems are limited to rewarding users within the same CRBT platform, and the reward process is restricted to web, IVR, and SMS, lacking flexibility and broader compatibility.
Innovation Solution
A method and system that allow a non-CRBT user to reward a CRBT user through a third-party platform, enabling RBT rewards across different CRBT platforms by using an RBT reward interface, where the third-party platform can charge the donor and manage the reward process, and the CRBT platform performs the RBT reward operation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If RBT reward is implemented only within the same CRBT platform via WEB or IVR, then the system complexity is kept simple, but the adaptability and versatility are limited
Solution Approach 1:
The patent introduces a third-party platform as an intermediary between the donator and the CRBT platform. This intermediary handles the reward initiation and coordination, enabling cross-platform RBT rewards without requiring direct integration between multiple CRBT platforms, thus improving adaptability while managing system complexity through a centralized mediation layer
Solution Approach 2:
The CRBT platform is enhanced with universal reward processing capabilities that can handle reward requests from any third-party platform, not just within the same platform. This multi-functionality allows the system to serve multiple platforms and access points, improving versatility while maintaining a standardized processing mechanism
2Ease of operation
If RBT reward is restricted to same-platform users, then the reliability of the reward system is maintained, but the ease of operation is reduced
Solution Approach 1:
The third-party platform acts as a mediator that verifies and validates reward requests before forwarding them to the CRBT platform. This intermediary layer maintains reliability by ensuring proper authentication and authorization while enabling users to initiate rewards conveniently from external platforms without directly interacting with the CRBT platform's complex authentication mechanisms
3Adaptability or versatility
If multiple reward channels (WEB, IVR, SMS) are supported, then the adaptability is improved, but the device complexity increases
Solution Approach 1:
The third-party platform serves as a unified intermediary that consolidates multiple reward initiation channels (WEB, IVR, SMS, etc.) into a single standardized interface for the CRBT platform. This approach maintains adaptability by supporting diverse user access methods while reducing platform integration complexity by having the intermediary handle channel-specific processing and protocol variations
Data Source
AI summary
The present disclosure describes a method for rewarding an RBT, including selecting an RBT and initiating an RBT reward via a third-party platform in which a donator exists; processing an RBT reward request from a third-party platform, and downloading the RBT selected by the donator to a customized RBT library of the rewarded party when a predetermine condition is met. The CRBT platform may also return reward result information (Successful or Failed) to the third-party platform; the third-party platform receives the reward result information and charges the donator for the rewarded RBT. If the donator is charged successfully, the rewarded party is notified that the rewarded RBT is received; if the donator is charged unsuccessfully, the downloaded RBT is deleted from the customized RBT library of the rewarded party. The disclosure further describes a device and a system for implementing the method.