Cross-Service Information Processing for User Identity Lookup
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Solution Overview
Problem
Existing application programs with multiple functions face inefficiencies in user communication and cooperation due to the lack of seamless integration of user identities across different service functions.
Innovation Solution
An information processing method and device that enables users to input user identities across different service functions, allowing for the display of corresponding user information and facilitating operations such as creating groups, sending emails, or authorizing document access based on user identities.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If application programs provide multiple service functions, then the functionality and versatility of the program is improved, but the efficiency of user communication and cooperation deteriorates
Solution Approach 1:
The patent implements a universal user identity mechanism that works across multiple service functions (instant messaging, email, schedule, etc.). Users can input their identity once in any service function, and the system automatically retrieves and displays their information from the corresponding data store, eliminating the need for separate identity inputs in each function and thereby improving communication efficiency while maintaining multi-functionality
Solution Approach 2:
The patent introduces a user information data store as an intermediary component that stores user information centrally. When a user inputs their identity in any service function, the system queries this intermediary data store to retrieve the user's information and displays it, enabling seamless information sharing across different service functions without requiring direct integration between each function
2Reliability
If users need to input user identities separately for each service function, then the system can maintain data accuracy for each function, but the operation complexity and time consumption increase
Solution Approach 1:
The patent performs preliminary action by pre-storing user information in a centralized data store before the user needs to access it. When a user inputs their identity in any service function, the system already has the user's information ready in the data store, so it can immediately retrieve and display the information without requiring the user to re-input or verify their identity in each function, thereby reducing operation complexity while maintaining data accuracy
Solution Approach 2:
The system performs self-service by automatically retrieving user information from the centralized data store based on the user's input identity. The system handles the information retrieval and display processes autonomously without requiring manual intervention or repeated input from the user, simplifying the operation while ensuring data accuracy is maintained through the centralized storage mechanism
Data Source
AI summary
An information processing method, device and computer-readable storage medium are provided. The method includes, displaying a page corresponding to a first service function, the page including a user input region; acquiring, in response to a trigger operation on the user input region, a plurality of user identities input in the user input region, the plurality of user identities including a first user identity, and the first user identity is a user identity corresponding to a second service function; and displaying user information corresponding to at least one user identity of the plurality of user identities and corresponding to the first service function. The at least one user identity includes the first user identity.