Cross-Tenant Data Sharing via Intermediary Database
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Solution Overview
Problem
Multi-tenant cloud-based architectures isolate data across virtual environments, preventing users from different tenants from collaborating and sharing data, which is essential for global account planning, case management, and team sales efforts.
Innovation Solution
A method and system that allow collaboration between tenants by creating a database record in a dedicated portion of the data storage device, transmitting it to another tenant's isolated environment, and synchronizing data objects using a uniform resource locator (URL) without relying on the embedded collaboration tool, enabling data sharing across isolated virtual environments.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If data is isolated in dedicated portions of the data storage device for each tenant, then data security and privacy are improved, but collaboration and data sharing between tenants is prevented
Solution Approach 1:
The patent introduces a database as an intermediary component that enables data sharing between isolated virtual environments. The database receives data from the first virtual environment, stores it, and makes it accessible to the second virtual environment, thereby facilitating collaboration while maintaining the security isolation of the original dedicated storage portions.
Solution Approach 2:
The patent segments data access and storage into multiple dedicated portions for different tenants while introducing a separate database component that can access and share data across these segments. This allows secure isolation at the storage level while enabling controlled sharing at the database level.
2Productivity
If a multi-tenant cloud-based architecture is used, then resource sharing and cost efficiency are improved, but data isolation prevents cross-tenant collaboration
Solution Approach 1:
The database component serves multiple functions: it stores data from the dedicated portions, enables data sharing between different virtual environments, and provides a universal access mechanism for cross-tenant collaboration. This multi-functional approach maintains resource efficiency while adding collaboration capabilities.
3Adaptability or versatility
If data is stored in a centralized database, then data access and sharing between tenants is enabled, but the isolation and security boundaries of virtual environments are weakened
Solution Approach 1:
The database acts as a controlled intermediary that respects the isolation boundaries of virtual environments while enabling selective data sharing. The system can determine which data from which virtual environment should be shared with which other virtual environment, maintaining security boundaries while enabling collaboration where needed.
Data Source
AI summary
A system can allow collaboration between two or more tenants in a multi-tenant system. Each tenant can share a common access to a processing space and a data storage device. Each tenant can be assigned to a virtual environment having a dedicated portion of the data storage device. The system can create a database record in a first dedicated portion assigned to the first tenant. The database record can be displayed on a user interface of the first tenant and include a collaboration tool component embedded within the database record. The database record can be transmitted to a database and transmitted from the database to a second dedicated portion of the data storage device. The second dedicated portion can be assigned to a second tenant of the multi-tenant system.