Theme Park Crowd Control Using Wearables and Activity Commands
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Solution Overview
Problem
Amusement parks face challenges in managing crowd control and wait times, leading to negative experiences for guests and increased maintenance needs due to higher guest traffic.
Innovation Solution
A crowd management system with interactive equipment elements and wearable devices that adjust activity levels based on crowd metrics, incentivizing guests to redistribute and offering alternative activities to reduce congestion, while also monitoring and managing maintenance needs of park equipment.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If additional attractions are added to increase park capacity, then the park can accommodate more guests, but wait times and crowd density do not decrease due to corresponding increase in attendance
Solution Approach 1:
The patent implements dynamic adjustment of attraction operational parameters (wait time thresholds, dispatch rates, capacity limits) based on real-time crowd metrics. The system continuously monitors attendance and automatically modifies attraction operations to optimize guest flow and minimize wait times, transforming static capacity planning into a dynamic response system.
Solution Approach 2:
The system employs real-time feedback loops where crowd metrics (attendance, wait times, density) are continuously measured and fed back to control attraction operations. This closed-loop control enables the park to respond to changing crowd conditions and adjust operations to maintain optimal service levels despite varying attendance.
2Ease of operation
If more interactive equipment elements are kept active to enhance guest experience, then guest engagement increases, but maintenance frequency and equipment failure risk increase due to higher usage
Solution Approach 1:
The system dynamically adjusts the operational state of interactive equipment elements based on real-time conditions. Equipment elements are activated or deactivated according to crowd metrics, attraction dispatch rates, and maintenance needs, optimizing the balance between guest engagement and equipment preservation without requiring manual intervention.
3Productivity
If real-time monitoring of all guests is implemented to manage crowd distribution, then crowd control effectiveness improves, but system complexity and data processing requirements increase
Solution Approach 1:
The system extracts and processes only the essential crowd metrics needed for effective management (attendance counts, wait times, density measurements) rather than monitoring all possible guest data. This selective data extraction reduces processing complexity while maintaining crowd control effectiveness by focusing on the most relevant parameters.
Data Source
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AI summary
A crowd management system 100 includes at least one local controller 107 associated with an attraction area 149 of an individual attraction 148 within a theme park. The crowd management system 100 includes a transceiver 606 of the at least one local controller 107, where the transceiver 606 receives guests data via wireless signals from guest-associated devices 110 within a detection range of the local controller 107. The crowd management system 100 includes a remote central controller 102 in communication with the at least one local controller 107 and the guest-associated device 110. The remote central controller 102 receives the guest data from the at least one local controller 107 and determines one or more crowd metrics of the individual attraction 148 based on the guest data. The remote central controller 102 generates an activity command based on the one or more crowd metrics. The remote central controller 102 transmits the activity command to at least one guest-associated device 110 of the guest-associated devices 110.