Curbside Banking Authentication for Accurate Vehicle-IoT Pairing
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Solution Overview
Problem
Existing banking services that require physical presence and personal interaction pose inefficiencies and security risks, particularly in drive-through models, due to long wait times and potential privacy issues from incorrect vehicle-to-IoT device connections.
Innovation Solution
A curbside banking system utilizing dual authentication techniques, including IoT devices and mobile devices, to securely connect with vehicles parked at a bank branch, ensuring accurate vehicle and user identification through authentication tokens and surroundings verification, preventing incorrect connections.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If drive-through banking model is used for physical presence services, then customer service accessibility is improved, but wait times increase and efficiency decreases
Solution Approach 1:
The patent replaces the mechanical drive-through model with a wireless communication system. IoT devices in vehicles communicate directly with the bank branch system, eliminating the need for physical drive-through interactions. This substitution enables customers to receive banking services while parked in the lot, significantly reducing wait times while maintaining service accessibility.
Solution Approach 2:
The patent introduces IoT devices as intermediaries between customers and the bank branch system. These devices facilitate wireless communication and data exchange, enabling efficient service delivery without requiring customers to physically interact with drive-through tellers. The intermediary system manages customer identification, authentication, and service routing automatically.
2Ease of operation
If wireless connection is established between vehicle and IoT gateway device, then contactless banking service is enabled, but privacy risks increase due to potential incorrect connections
Solution Approach 1:
The patent implements a feedback mechanism where the bank branch system receives connection requests from IoT devices, verifies vehicle identification information, and confirms proper pairing before establishing the banking session. This feedback loop ensures that customers connect to the correct gateway device corresponding to their parking spot, preventing privacy breaches while enabling contactless services.
Solution Approach 2:
The patent performs preliminary verification of vehicle identification information and parking spot correspondence before establishing the wireless banking connection. By validating the connection accuracy in advance, the system prevents incorrect pairings and ensures that customers only connect to their designated IoT gateway device, thereby maintaining both contactless convenience and connection reliability.
3Reliability
If authentication and validation processes are implemented, then security and privacy are improved, but system complexity increases
Solution Approach 1:
The patent implements self-service authentication where the system automatically verifies vehicle identification information, matches parking spots with corresponding IoT gateway devices, and establishes secure connections without manual intervention. This automated self-service approach enhances security through comprehensive validation while minimizing the perceived complexity for users, as the authentication processes occur transparently in the background.
Data Source
AI summary
Techniques discussed herein describe an example system for verifying the identity and location of a customer in a bank branch parking lot. A server determines whether to provision a service for a vehicle based on telemetry data received from a telemetry module on the vehicle in a fleet of vehicles. The telemetry data includes a first location and status information of the vehicle. The server identifies a vendor to provide the service and directs the vehicle to a second location of the vendor from the first location of the vehicle. The server provides authorization to the vehicle for an on-board transaction module to initiate a request for the service when the vehicle is at the second location of the vendor.