Custom Cloud Endpoints With Automated Certificate Renewal
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Solution Overview
Problem
The process of creating a custom endpoint for a cloud application instance is manual and error-prone, leading to production downtime and security issues due to invalid digital certificates, and there is no automated notification for certificate expiration, resulting in outages and IT ticket escalations.
Innovation Solution
Automate the creation of a custom endpoint by procuring and associating a digital certificate with the cloud platform, and implement an automated renewal process to ensure seamless access and prevent certificate expiration-related outages.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If manual process is used to create custom endpoint and associate digital certificate, then flexibility and control are improved, but error rate increases and production downtime occurs
Solution Approach 1:
The system performs self-service by automatically procuring digital certificates from certificate authorities, validating them, and associating them with custom endpoints without requiring manual intervention. The system also automatically renews certificates before expiration, eliminating the need for manual certificate management while ensuring continuous operation.
Solution Approach 2:
The system performs preliminary actions by validating digital certificates before associating them with custom endpoints, checking format validity and certificate authority support in advance. It also proactively renews certificates before expiration to prevent production downtime, rather than waiting for certificate failure.
2Adaptability or versatility
If manual certificate management is used, then flexibility is improved, but time consumption and operational overhead increase
Solution Approach 1:
The system autonomously manages the entire certificate lifecycle including procurement from multiple certificate authorities, validation, association with endpoints, and renewal. This self-service approach eliminates manual time consumption while maintaining adaptability through support for various certificate authorities and endpoint types.
Solution Approach 2:
The system ensures continuous certificate validity by implementing automated renewal processes that activate before certificate expiration. This maintains uninterrupted service while eliminating the time loss associated with manual certificate replacement and system reconfiguration.
3Productivity
If automated certificate procurement is implemented, then productivity is improved, but system complexity increases
Solution Approach 1:
The system introduces intermediary components including a certificate validation service that mediates between the endpoint creation process and certificate authorities. This intermediary handles the complexity of certificate procurement, validation, and renewal internally, presenting a simplified interface to users while maintaining high productivity through automated processes.
4Device complexity
If no automated notification system is implemented, then system simplicity is maintained, but certificate expiration outages occur
Solution Approach 1:
The system implements feedback mechanisms that continuously monitor certificate expiration dates and automatically initiate renewal processes before certificates expire. This feedback loop ensures service availability without requiring complex notification infrastructure, as the system self-corrects potential failures through automated monitoring and renewal.
Data Source
AI summary
Techniques for creating a custom endpoint for a cloud application instance are disclosed. In some embodiments, a system receives a user request to enable a custom endpoint to be used to access a cloud application instance. In response to the user request, the system validates the custom endpoint in a Domain Name System (DNS) zone of a customer tenancy of a cloud platform in which the cloud application instance is hosted, obtains a security token of the cloud application instance from the customer tenancy, creates a DNS record in the DNS zone using the security token, obtains a digital certificate for the custom endpoint using the DNS record, and creates an association between the digital certificate and the custom endpoint on the cloud platform, wherein the association between the digital certificate and the custom endpoint enables access to the cloud application instance via the custom endpoint.


