Customer Security Profile for Telecom Misuse Detection
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Solution Overview
Problem
Current telecommunications systems lack the capability to effectively manage user-specific misuse detection and prevention, primarily focusing on internal security and provider damage, failing to address increasing misuse scenarios and customer protection demands, especially in M2M and IoT environments, and are not designed to handle individual customer security requirements.
Innovation Solution
A system and method that integrates a control unit, interface to the telecommunications network, and a Customer Relationship Management (CRM) system to allow users to commission and manage misuse detection and avoidance filters, enabling user-specific monitoring and control of telecommunications services through a Customer Related Security Profile (CRSP), which includes a memory unit and user interface for filter setup, analysis, reporting, and alarm tools.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional fraud management systems are used, then internal provider security is improved, but user-specific misuse detection capability deteriorates
Solution Approach 1:
The system segments the security function into two independent parts: a fraud management system for provider security and a customer-related security profile (CRSP) for user-specific protection. The CRSP is stored separately in the HLR and can be independently configured for each user, allowing simultaneous operation of both security functions without interference.
Solution Approach 2:
The invention introduces an intermediary CRSP structure that acts as a mediator between the user and the network services. This CRSP contains user-defined filters and thresholds that are evaluated by the network infrastructure (HLR, service control elements), enabling user-specific protection without requiring changes to the core fraud management system.
2Reliability
If current fraud management systems are used, then provider damage prevention is improved, but customer protection capability deteriorates
Solution Approach 1:
The invention inverts the traditional security approach by enabling users to define their own security criteria and filters rather than having the provider impose generic rules. Users can specify their own thresholds, blocked destinations, and service restrictions, fundamentally changing who controls the security parameters.
Solution Approach 2:
The CRSP enables users to configure their own security profiles, define custom filters, set volume thresholds, and specify blocked destinations autonomously. The system provides self-service capabilities where users can manage their own security settings through interfaces that allow configuration of protection parameters without provider intervention.
3Device complexity
If generic security filters are used, then system complexity is reduced, but individual security requirement handling deteriorates
Solution Approach 1:
The CRSP structure serves multiple functions simultaneously: it stores user-specific filters, defines service thresholds, maintains blocked destination lists, and interfaces with both the HLR and service control elements. This universal structure handles diverse individual security requirements through a single standardized mechanism, avoiding the need for separate complex systems for each function.
Data Source
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AI summary
The present invention relates to a system for user-specific abuse detection and prevention when a user (201) uses telecommunications services of a telecommunications provider in a telecommunications network (205), wherein the system (208) comprises at least one control unit, an interface (2_5) to the telecommunications network (205) and a connection point (2_4) for establishing a communicative connection of the system (208) to a customer relationship management system (203) of the telecommunications provider, and wherein the system (208) is configured toWith a communicative connection established between the system (208) and the customer relationship management system (203) of the telecommunications provider, the system (201) receives abuse detection and prevention filters for telecommunications services provided to the user (201) and, via the control unit and interface (2_5) to the telecommunications network, monitors and controls the telecommunications services provided to the user (201) based on the filters commissioned by the user (201). Furthermore, a corresponding procedure is provided.