Customized GUI Scripts for Human Error Prevention
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Solution Overview
Problem
Human errors in service industries are common and costly, with existing solutions often focusing on post-occurrence detection rather than prevention, and providing generalized error messages that lack specific instructions to avoid errors.
Innovation Solution
A system and method that utilizes a processor to receive and configure machine-specific scripts, which execute to display customized messages on a graphical user interface (GUI) to guide users in avoiding errors, tailored to the machine's configuration and functionality, thereby preventing human errors before they occur.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If generalized error messages are displayed to users, then error detection capability is improved, but user guidance effectiveness deteriorates due to lack of specific instructions
Solution Approach 1:
The system applies local quality by customizing error messages and GUI elements specifically for each machine type and user role. Instead of using generalized error messages, the system tailors the content, tone, and instructions to match the specific machine configuration and the user's responsibilities, making each error message locally optimized for that context.
Solution Approach 2:
The system performs preliminary action by pre-configuring machine-specific error messages and GUI customizations before errors occur. The error message templates and customization parameters are prepared in advance for different machine types, so when an error occurs, the system can immediately display relevant, specific instructions without generic messaging.
2Ease of operation
If machine-specific customized messages and GUI are displayed, then user guidance effectiveness is improved, but system complexity increases
Solution Approach 1:
The system segments the error message delivery mechanism by separating the customization logic from the core error detection functionality. It divides the system into configuration modules (for defining machine-specific parameters) and execution modules (for displaying customized messages), allowing independent management and reducing overall system complexity.
Solution Approach 2:
The system applies universality by creating a multi-functional error message delivery platform that can handle multiple machine types, user roles, and error scenarios through a single unified architecture. The customization framework serves all machine types simultaneously, reducing the need for separate systems for each machine type.
3Measurement precision
If post-occurrence error detection measures are implemented, then error detection capability is improved, but error prevention capability deteriorates
Solution Approach 1:
The system performs preliminary action by customizing and displaying relevant error messages and guidance before errors occur. By preparing machine-specific error message templates and configuring GUI customizations in advance, the system alerts users to potential errors and provides prevention guidance before the actual error occurs, shifting from reactive detection to proactive prevention.
Solution Approach 2:
The system implements feedback by providing users with immediate, machine-specific error messages and guidance that explain what went wrong and how to prevent it. This feedback loop helps users learn from errors and adjust their operations to prevent recurrence, improving overall system reliability through continuous learning and adaptation.
Data Source
AI summary
The present disclosure discloses system and method for facilitating avoiding of human errors in human error detection environment. At first, a plurality of configurations corresponding to a plurality of machines may be received. Further, a plurality of scripts may be configured corresponding to the plurality of machines based on the plurality of configurations. Further, a script, of the plurality of scripts, may be executed on a machine, of the plurality of machines. Based on the executing of the script, a message and a graphical user interface (GUI) may be displayed on the machines. Further, the message and the GUI may be customized based on the configuration of the machine. Further, the customized message and the GUI guide the user interacting with the machine to avoid the human errors.