Customized Software Stack Provisioning for Network Q&A Services

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Solution Overview

Problem

Users face difficulties in finding precise solutions for software-related issues due to lack of information about the operating system, kernel version, and other environment specifics on internet-based Q&A platforms, leading to inefficiencies in software development and debugging.

Innovation Solution

A system that provisions a virtual computing environment with characteristics similar to the user's environment, allowing for the testing and refinement of solutions within a customized software stack, leveraging community expertise and data to address specific technical issues.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If users post detailed error descriptions on Q&A platforms, then community users can provide solutions, but the solutions often lack precision because essential environment information (OS version, kernel version, compiler, libraries) is missing

Engineering Contradiction:
Improveprecision of solution matching user environmentVSAvoidloss of environment information
Core Design Contradiction:
Measurement precisionVSLoss of information

Solution Approach 1:

The system performs preliminary actions by automatically collecting environment information (OS version, kernel version, compiler, libraries) before the user posts the question. This pre-collection ensures that critical context data is captured without requiring the user to manually provide it, thereby preventing information loss and enabling precise solution matching.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system acts as an intermediary between the user and the Q&A platform by automatically gathering and attaching environment information to the posted question. This intermediary function bridges the gap between the user's limited ability to describe their environment and the community's need for precise technical context, ensuring that essential information is not lost in transmission.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If users manually search for and apply software code and configuration files from community posts, then solutions can be implemented, but significant time is spent finding matching solutions for specific computing environments

Engineering Contradiction:
Improveefficiency of problem resolutionVSAvoidtime spent finding matching solutions
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system creates a copy of the user's specific computing environment by automatically collecting environment information and using it to identify or generate a matching virtual machine image. This copying approach allows users to directly apply pre-configured solutions that precisely match their environment, eliminating the time-consuming process of manually searching and adapting generic solutions.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system performs preliminary actions by pre-configuring virtual machine images with specific software stacks and environment settings before they are needed. When a user posts a question, the system has already prepared matching environments based on collected environment information, allowing immediate solution application without manual searching or configuration time.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If the system provisions a customized virtual computing environment with software stack information, then solution accuracy for the user's specific environment is improved, but system complexity increases

Engineering Contradiction:
Improveaccuracy of solution for user environmentVSAvoidcomplexity of provisioning system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system segments the provisioning process into distinct modular components: environment information collection, software stack identification, virtual machine image selection, and solution deployment. This segmentation reduces overall system complexity by breaking down the complex provisioning task into manageable, independent modules that can be developed and maintained separately while ensuring accurate solution matching.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11468134B2Provisioning a customized software stack for network-based question and answer services
Publication Date: 2022.10.11 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11468134B2 patent drawing
  • US11468134B2 patent drawing
  • US11468134B2 patent drawing

AI summary

Systems and methods for provisioning a customized software stack are disclosed. A user inquiry for a technical issue is received from an inquiring user and at least one response to the user inquiry is received. A customized software stack is established for a virtual computing environment based on one or more characteristics similar to one or more user characteristics of a user computing environment of the inquiring user and the at least one response.