Dashboard Data Caching for Parallel Query Load Handling

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Solution Overview

Problem

Dashboard systems experience significant slowdowns due to high query loads when multiple users access data simultaneously, exacerbated by redundant database queries and limited processing nodes.

Innovation Solution

Implementing a cache memory to store query results and a request queue to manage database queries, allowing parallel processing and caching of anticipated queries, reducing the load on individual processing nodes.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If the system executes database queries for each dashboard access, then data retrieval accuracy is maintained, but system performance deteriorates due to high query loads and processing bottlenecks

Engineering Contradiction:
Improvedata retrieval accuracyVSAvoidsystem performance
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system performs preliminary actions by executing database queries in advance and storing results in a cache memory before they are actually needed. When a dashboard is accessed, the system checks the cache first and returns cached results if available, avoiding redundant database queries. This preliminary caching action maintains data retrieval accuracy while significantly improving system performance by reducing query load.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system creates copies of database query results and stores them in cache memory. Instead of repeatedly accessing the original database for the same data, the system retrieves cached copies of the results. This copying mechanism ensures that accurate data is returned while reducing the burden on the database system and improving overall productivity.

Inventive Principle:
Principle #26Copying

2Adaptability or versatility

If multiple users access dashboards simultaneously, then user availability is improved, but system load increases causing slowdowns

Engineering Contradiction:
Improveuser availabilityVSAvoiddashboard loading speed
Core Design Contradiction:
Adaptability or versatilityVSSpeed

Solution Approach 1:

The system prepares and caches dashboard data in advance before multiple users request it. When users access dashboards simultaneously, they can retrieve data from the pre-computed cache rather than triggering separate database queries. This preliminary action maintains high user availability while preserving fast dashboard loading speeds even under concurrent access conditions.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The cache memory acts as an intermediary between the database and multiple user requests. Instead of multiple users directly querying the database simultaneously (which causes slowdowns), their requests are mediated through the cache layer. The cache satisfies requests from stored data, reducing the load on the database and maintaining both user availability and loading speed.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If the system processes each query individually through limited processing nodes, then query processing accuracy is maintained, but processing efficiency deteriorates

Engineering Contradiction:
Improvequery processing accuracyVSAvoidprocessing efficiency
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The system creates copies of query results and stores them in cache memory with associated metadata. When the same query is requested again, the system retrieves the copied results from cache rather than re-executing the query. This copying approach maintains query processing accuracy by returning exact match results while dramatically improving processing efficiency by avoiding redundant query execution.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The cache system provides self-service by automatically checking for matching queries and returning cached results without requiring full query processing. The system serves itself by maintaining and querying the cache, reducing the burden on processing nodes and improving overall processing efficiency while maintaining accuracy for cached queries.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS12536171B2Fast load of dashboards using data caching
Publication Date: 2026.01.27 SERVICENOW INC
  • US12536171B2 patent drawing
  • US12536171B2 patent drawing
  • US12536171B2 patent drawing

AI summary

Systems and methods disclosed herein for improving data retrieval for dashboards using data caching. The system may implement a cache memory to store results for executed queries and/or anticipated queries, allowing for data to be retrieved asynchronously, and may implement a request queue to distribute the queries among processing nodes.