Dashboard Interface for Intelligent Subscription Product Selection

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Solution Overview

Problem

Current systems lack an efficient method for generating personalized subscription product recommendations that balance provider financial goals, employee perception, and market competitiveness, particularly in the context of health insurance plans, often resulting in suboptimal product offerings.

Innovation Solution

An automated system that processes client intake forms, consolidates member demographic information, and uses machine learning algorithms to calculate probabilities of product selection, presenting optimized recommendations in a dynamic GUI that adjusts based on user input and weighting adjustments, generating over a million possible scenarios.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If traditional manual methods are used for product recommendation, then system complexity is low, but productivity and recommendation quality deteriorate

Engineering Contradiction:
Improverecommendation generation speedVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system performs automated data processing, probability calculation, and recommendation generation without human intervention. The machine learning model autonomously analyzes demographic data, calculates selection probabilities, and generates optimized product recommendations, eliminating the need for manual analysis while maintaining high productivity.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical processes with computational systems. Instead of human analysts manually evaluating product options and demographic data, the system uses automated algorithms, probability calculations, and machine learning models to generate recommendations, significantly improving productivity and consistency.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Measurement precision

If comprehensive demographic analysis is performed for all members, then measurement precision improves, but loss of time and computational resources increases

Engineering Contradiction:
Improveproduct selection probability accuracyVSAvoidprocessing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system segments the member population into census divisions based on demographic characteristics. By dividing the large population into smaller, homogeneous groups, the system can efficiently calculate selection probabilities for each segment rather than processing every individual member separately, reducing overall processing time while maintaining precision.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system calculates selection probabilities for census divisions (groups) rather than for every individual member. This partial action approach provides sufficiently precise recommendations for product offering decisions without the excessive time cost of analyzing each individual's complete demographic profile.

Inventive Principle:
Principle #16Partial or excessive action

3Reliability

If multiple product offering scenarios are generated and analyzed, then recommendation quality improves, but device complexity and processing requirements increase

Engineering Contradiction:
Improverecommendation reliabilityVSAvoidprocessing system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system dynamically generates and evaluates multiple product offering scenarios by varying product features, pricing, and target census divisions. The optimization score adjusts in real-time based on probability calculations and provider goals, allowing the system to explore multiple scenarios and select the most reliable recommendation without requiring permanently complex processing infrastructure.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS10402788B2Dashboard interface, platform, and environment for intelligent subscription product selection
Publication Date: 2019.09.03 AON GLOBAL OPERATIONS LTD (SINGAPORE BRANCH)
  • US10402788B2 patent drawing
  • US10402788B2 patent drawing
  • US10402788B2 patent drawing

AI summary

In an illustrative embodiment, an automated system provides for generating product recommendations for clients. The system may include computing systems and devices for receiving a client intake information with product preferences, member demographic information, and current product information, and in response, generating product offerings including at least a portion representing variations of the current product. The member demographic information may be consolidated into census divisions that are each associated with a category of the member demographic information, and probabilities of selecting the product offerings may be calculated for each of the census divisions. The product offerings may be presented in a user interface with optimization scores that are a function of the probability of selecting the product offerings as well as provider financial goals, employee perception goals, and market competitiveness goals. Responsive to receiving filter adjustments, the optimization scores for the product offerings may be modified.