Data Query Adjustment via Case Information Extraction

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Solution Overview

Problem

Existing data retrieval techniques in on-demand systems require significant user intervention for fine-tuning queries, making it inefficient and less effective in providing relevant results.

Innovation Solution

The method involves identifying a case within the system, extracting relevant information, and adjusting the data query using this information to filter and optimize query results, allowing for more precise and efficient data retrieval.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If traditional data querying techniques are used in on-demand systems, then data retrieval can be performed, but significant user intervention is required for fine-tuning queries which reduces efficiency

Engineering Contradiction:
Improvedata retrieval efficiencyVSAvoiduser intervention requirement
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The system automatically extracts information from the case and uses it to adjust the data query without requiring user intervention. The case information serves itself to optimize the query parameters, eliminating the need for manual fine-tuning while maintaining high retrieval efficiency.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system uses feedback from the case information to dynamically adjust the data query. By extracting relevant data from the case and using it to modify query parameters, the system creates a feedback loop that automatically optimizes query results based on the specific case context.

Inventive Principle:
Principle #23Feedback

2Measurement precision

If traditional data querying is performed without case information, then queries can be executed, but the relevance and precision of query results deteriorate

Engineering Contradiction:
Improvequery result relevanceVSAvoidquery adjustment mechanism
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system performs preliminary extraction of information from the case before executing the data query. By preparing and storing relevant case information in advance, the system can automatically adjust query parameters to improve result relevance without adding significant complexity to the query mechanism itself.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10216791B2System, method and computer program product for adjusting a data query
Publication Date: 2019.02.26 SALESFORCE INC
  • US10216791B2 patent drawing
  • US10216791B2 patent drawing
  • US10216791B2 patent drawing

AI summary

In accordance with embodiments, there are provided mechanisms and methods for adjusting a data query. These mechanisms and methods for adjusting a data query can enable more relevant query results, increased efficiency and revenue, optimized customer interaction, etc.