Public Safety Data Router for Legacy Emergency Systems
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Solution Overview
Problem
Legacy emergency communication systems, such as 9-1-1 systems, face challenges in connecting, reading, receiving, and processing data from newer data sources like FirstNet, leading to delays and increased costs due to inconsistencies in implementation and governance restrictions, making it difficult to rapidly integrate new data sources.
Innovation Solution
A hardware appliance with an embedded transceiver for connectivity to FirstNet, enabling secure communication with a cloud-based virtual data routing service, and a computer program product for establishing secure connections and routing messages, which integrates with existing systems without the need for extensive upgrades or modifications, allowing for immediate and secure communication with multiple data sources.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If legacy emergency communication systems attempt to connect to newer data sources like FirstNet, then data accessibility improves, but system complexity and integration time increase due to inconsistencies in implementation and governance restrictions
Solution Approach 1:
The patent introduces a data router as an intermediary device that sits between legacy emergency communication systems and modern data sources like FirstNet. This router translates and routes data between different protocols and formats, enabling compatibility without requiring complex modifications to either the legacy systems or the new data sources. The router handles the complexity of multiple data source integrations centrally, rather than requiring each legacy system to individually adapt to each new data source.
2Adaptability or versatility
If legacy systems are retrofitted to accept information from new data sources, then data integration capability improves, but cost and implementation time increase
Solution Approach 1:
The patent segments the integration function into a separate, standalone data router component rather than attempting to integrate new data source capabilities directly into the legacy emergency communication systems. This segmentation allows the legacy systems to remain unchanged while the router handles all interactions with modern data sources. The modular approach enables rapid deployment of the router without lengthy retrofitting processes.
3Quantity of substance
If multiple data sources are integrated into legacy systems, then information availability improves, but system complexity and processing overhead increase
Solution Approach 1:
The data router serves as a centralized intermediary that manages all data from multiple sources before presenting it to the legacy system. It filters, formats, and prioritizes data streams, reducing the processing burden on the legacy emergency communication system. The router handles protocol translations and data normalization, so the legacy system receives standardized, ready-to-use information without needing to manage the complexity of multiple diverse data sources.
Data Source
AI summary
Described are a method, system, and computer program product for accessing data about a caller from multiple data sources in real time. The method includes communicatively connecting with call handling equipment and receiving caller data including a unique caller identifier. The method also includes communicating a request for initial information to a location information database and/or an additional data repository. The method further includes reconfiguring the initial information from an inbound format to a different outbound format such that the initial information is readable by the call handling equipment, a computer aided dispatch system, and/or a public safety information management system. The method further includes communicating a request for and receiving additional information from a cloud-based repository. The method further includes communicating the additional information to the call handling equipment, the computer aided dispatch system, and/or the public safety information management system for display to a user.