Data Subject Access Request Processing with Malicious Source Filtering

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Solution Overview

Problem

Current systems face challenges in efficiently managing and responding to data subject access requests, particularly in verifying identities and differentiating between legitimate and malicious requests, which can lead to unauthorized access and increased operational costs.

Innovation Solution

A computer-implemented method that involves identifying requestors and sources, verifying identities through various techniques, and applying response fulfillment constraints, such as denying requests or charging processing fees, to manage data subject access requests effectively.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If identity verification techniques are applied to data subject access requests, then security against unauthorized access is improved, but processing time and operational complexity increase

Engineering Contradiction:
ImprovesecurityVSAvoidprocessing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary identity verification by checking requestor information against stored data before processing the actual access request. This preliminary action filters out unauthorized requests early, improving security without significantly impacting processing time for legitimate requests.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent introduces an intermediary verification mechanism that mediates between the requestor and the personal data. This intermediary layer checks whether the requestor is authorized to access the data, providing security while maintaining efficient processing through automated comparison of requestor information with stored records.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If malicious requestors are identified and blocked, then security is improved, but the quantity of processed requests decreases

Engineering Contradiction:
ImprovesecurityVSAvoidrequest fulfillment volume
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system converts potentially harmful malicious requests into beneficial security improvements by identifying and blocking them. The verification process transforms what would be security threats into opportunities to strengthen the system's defense mechanisms, while legitimate requests continue to be fulfilled normally.

Inventive Principle:
Principle #22Blessing in disguise (Convert harm into benefit)

Solution Approach 2:

The patent implements a feedback mechanism where the system learns from each verification outcome. When malicious requestors are identified, this information feeds back into the system to improve future detection accuracy, allowing the system to maintain high security while minimizing impact on legitimate request processing.

Inventive Principle:
Principle #23Feedback

3Loss of energy

If processing fees are charged for data subject access requests, then operational costs are reduced, but ease of operation for requestors deteriorates

Engineering Contradiction:
Improveoperational costVSAvoidrequest submission simplicity
Core Design Contradiction:
Loss of energyVSEase of operation

Solution Approach 1:

The system applies different quality treatments to different requests based on local characteristics. Legitimate requests from verified requestors are processed without fees, while requests from unverified or potentially malicious sources may incur fees. This local differentiation maintains ease of operation for legitimate users while recovering costs from problematic requests.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The patent changes the parameter of cost assessment dynamically based on verification outcomes. Instead of a uniform fee structure, the system adjusts whether fees apply based on the requestor's verification status and the nature of the request, optimizing both cost recovery and user experience.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS11182501B2Data processing systems for fulfilling data subject access requests and related methods
Publication Date: 2021.11.23 ONETRUST LLC
  • US11182501B2 patent drawing
  • US11182501B2 patent drawing
  • US11182501B2 patent drawing

AI summary

Responding to a data subject access request includes receiving the request and identifying the requestor and source. In response to identifying the requestor and source, a computer processor determines whether the data subject access request is subject to fulfillment constraints, including whether the requestor or source is malicious. If so, then the computer processor denies the request or requests a processing fee prior to fulfillment. If not, then the computer processor fulfills the request.