Decision Support System Tracking Operator Interaction Indices
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Solution Overview
Problem
Existing methods for information processing and decision-making in collaborative environments struggle to provide an objective view of information usage, especially when dealing with large amounts of diverse information sources, as they often result in subjective analysis and fail to track how knowledge is exploited during reflections.
Innovation Solution
A system that records and interprets interactions with information containers to determine an index of interest for each information source, allowing for objective organization and identification of unused or underutilized information sources, using a digital processing system with a database and interface to track operator interactions and display them in a visual format.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If operators manually review and classify all information sources, then they can identify relevant information, but the time and effort required increases significantly with large amounts of information
Solution Approach 1:
The system automatically tracks and analyzes operator interactions with information containers without requiring manual review. The digital processing system self-records interactions through interface means and autonomously computes interest indices, eliminating the need for operators to manually assess information usage while maintaining precise measurement of actual engagement patterns
Solution Approach 2:
The patent replaces manual mechanical review processes with automated digital tracking. Interface means detect interactions electronically, and the digital processing system automatically processes this data to generate interest indices, substituting human manual classification with automated computational analysis that is both faster and more objective
2Loss of information
If operators manually organize and track information usage, then they can identify patterns, but the complexity of the process increases
Solution Approach 1:
The patent introduces interface means as an intermediary between operators and information containers. This intermediary automatically detects and records all interactions, serving as a mediator that captures complete usage data without requiring complex manual tracking systems. The interface means translate operator actions into structured data that the digital processing system can automatically analyze
Solution Approach 2:
The digital processing system performs multiple functions within a single integrated framework: it stores information containers, tracks interactions through interface means, computes interest indices, and presents results. This multi-functional approach consolidates what would otherwise require separate manual processes into one unified system, reducing overall complexity while improving tracking completeness
3Reliability
If operators focus on managing all information containers, then they ensure comprehensive review, but productivity decreases due to distraction from content analysis
Solution Approach 1:
The patent extracts the management and tracking functions from the operators' workflow and transfers them to the digital processing system. By taking out the administrative burden of tracking which containers have been reviewed and computing interest indices, operators are freed to focus solely on analyzing information content and making decisions, thereby maintaining thoroughness while improving productivity
Solution Approach 2:
The system provides automated feedback to operators by presenting interest indices that indicate which information sources have been most utilized. This feedback mechanism allows operators to quickly identify relevant information without manually tracking usage, ensuring comprehensive review through automated monitoring while maintaining high productivity through efficient presentation of results
Data Source
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AI summary
The invention relates to a method to assist with decision making, according to which a plurality of information sources, presumed to be useful for analysing a situation, are recorded in a database of a device, including a digital processing system with display means and interface means in order to perform interactions on information containers and/or on contents of said information containers, presented to the operators in visual form by the display means. Every interaction of an operator with an information container is stored by the digital processing system and is interpreted so as to identify an operation on the corresponding information sources. The device establishes a list of information containers of the database that were not the subject of any interaction during the work session and information sources of the database that were not the subject of any operation during the work session.