Defined Contribution Benefits Tool for Personalized Employee Packages

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Solution Overview

Problem

Current employee benefits systems are inflexible, leading to dissatisfaction among employees as they are often standardized and do not cater to individual needs, while also burdening employers with high administration costs and complexity.

Innovation Solution

A defined contribution benefits tool that allows employers and employees to customize benefits packages by interfacing with suppliers through a computer network, enabling employers to set contribution ranges and employees to allocate funds across various benefit categories, thereby simplifying the selection process and reducing administrative burdens.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If standardized benefits packages are offered to all employees, then employer administration is simplified, but employee satisfaction decreases due to lack of personalization

Engineering Contradiction:
Improveemployer administrationVSAvoidemployee personalization
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The benefits package is segmented into multiple discrete categories (health insurance, dental, vision, retirement, etc.), allowing employees to select and customize individual components rather than receiving a standardized bundle. This segmentation enables personalization while maintaining administrative simplicity through modular management.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The benefits system transitions from a static, one-size-fits-all package to a dynamic, customizable configuration where employees can allocate funds across different benefit categories according to their needs. The system adapts to individual employee preferences while maintaining overall structural integrity through defined contribution limits.

Inventive Principle:
Principle #15Dynamics

2Adaptability or versatility

If highly customizable benefits packages are offered to meet individual employee needs, then employee satisfaction increases, but employer administration complexity and costs increase

Engineering Contradiction:
Improveemployee personalizationVSAvoidadministration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

A single unified benefits management platform performs multiple functions: it handles employee enrollment, benefit allocation, provider network management, claims processing, and reporting across all benefit categories. This multi-functional system reduces overall administrative complexity despite offering extensive customization options.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent introduces an intermediary benefits management system that sits between employees and multiple benefit providers, automating the coordination and communication. This intermediary handles the complexity of managing multiple providers and customizable options, shielding employers from direct administrative burden.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Adaptability or versatility

If multiple benefit providers are used to offer comprehensive benefits, then benefit variety increases, but administration costs increase due to managing multiple providers

Engineering Contradiction:
Improvebenefit varietyVSAvoidadministration costs
Core Design Contradiction:
Adaptability or versatilityVSLoss of energy

Solution Approach 1:

Multiple benefit providers are merged into a single integrated platform that manages all benefit categories and providers through one interface. This consolidation maintains access to diverse benefit offerings while reducing administrative costs by eliminating the need to manage separate systems for each provider.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The benefits management system serves as a universal platform that interfaces with multiple benefit providers through standardized connections, handling all provider interactions through a single system. This multi-functional approach maintains benefit variety while consolidating administrative functions to reduce costs.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS7584107B2Defined contribution benefits tool
Publication Date: 2009.09.01 ACCENTURE GLOBAL SERVICES LTD
  • US7584107B2 patent drawing
  • US7584107B2 patent drawing
  • US7584107B2 patent drawing

AI summary

A defined contribution benefits tool having various embodiments interfaces employers, employees, brokers and benefits suppliers. Suppliers provide product information. An employer creates an employer profile indicating the categories of benefits to offer, which categories are required, which categories the employer will contribute to, and the contribution range for the categories. Based on the profile (and from other available products), a portfolio recommendation that essentially meets the requirements is generated. Based on the portfolio recommendation, the employer chooses a set of products as its benefits portfolio. Employees create an employee profile allocating the total employer contribution among a set of benefit categories. A package recommendation that essentially meets the requirements set forth in the employee's profile is generated. From this recommendation (and from other available products), the employee chooses his or her benefits package.