Delayed Notification System for Message Delivery Tracking

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Solution Overview

Problem

Current communication systems lack effective mechanisms for senders to determine if recipients have read or understood messages, especially in delayed notification scenarios, leading to uncertainty about message delivery and absorption.

Innovation Solution

Implementing a method for temporally delayed messaging that allows senders to schedule message delivery and receive feedback on recipient interaction, including read receipts and playback statistics, through enhanced software systems and network architectures that track message status and user engagement.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If traditional communication systems are used, then messages can be sent to recipients, but senders cannot determine whether recipients have read or understood the messages

Engineering Contradiction:
Improvemessage delivery status informationVSAvoidcommunication system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent implements feedback mechanisms where recipients can send read receipts to confirm message delivery and understanding. The system tracks and reports back to senders whether their messages have been received, played, and comprehended, creating a closed-loop communication system that resolves the information asymmetry between senders and recipients.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent introduces intermediary components such as message servers, tracking systems, and notification mechanisms that mediate between senders and recipients. These intermediaries capture, track, and report message delivery status without requiring direct complex interactions between the communicating parties, thereby reducing overall system complexity while enabling delivery confirmation.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Speed

If immediate message delivery is used, then communication speed is fast, but recipients may be disturbed at inconvenient times

Engineering Contradiction:
Improvemessage delivery speedVSAvoiddisturbance to recipient
Core Design Contradiction:
SpeedVSObject-affected harmful factors

Solution Approach 1:

The patent implements preliminary actions by allowing senders to schedule messages for future delivery at predetermined times. The system prepares and queues messages in advance, automatically delivering them at the specified time without requiring sender intervention, thus enabling fast delivery while respecting recipient convenience and avoiding disturbances at inappropriate times.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If delayed notification mechanisms are added to track message reading, then sender feedback is improved, but system complexity increases

Engineering Contradiction:
Improvemessage delivery verificationVSAvoidnotification system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent implements self-service mechanisms where the communication system automatically tracks, monitors, and reports message delivery status without requiring manual intervention from senders. The system autonomously generates read receipts, plays back messages, and notifies senders of delivery confirmation, reducing the need for complex manual verification processes while maintaining high reliability.

Inventive Principle:
Principle #25Self-service

Data Source

PatentEP2891278B1Methods and systems for delayed notifications in communications networks
Publication Date: 2020.04.15 RIDESHARK
  • EP2891278B1 patent drawingFigure 1
  • EP2891278B1 patent drawingFigure 2
  • EP2891278B1 patent drawingFigure 3

AI summary

Communications is the exchange of thoughts, messages, or information. However, whilst immense investments into evolving communications infrastructure supporting multiple communications channels have been made the vast majority of communications models, standards, and developments focus to the transmission of the message as a single process with other aspects of the communications channel are considered simply delays in the communications channel. However, it would be beneficial to provide enhancements to such communications channels to provide additional information to the sender with respect to the delivery to and recovery by the recipient of the message such that not only do they have the option to elect to receive a delivery notification in communications systems that today do not provide such information, but that in these systems and those supporting delivery notifications increased information is provided to the user allowing them to ascertain or estimate the recipient's absorption / reading of the message.