Predictive Delivery Date Range Engine

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Solution Overview

Problem

Companies face challenges in providing accurate estimated delivery dates (EDDs) to customers, as EDDs that are too far in the future may lead to abandoned orders, and existing systems lack precision in predicting optimal delivery ranges.

Innovation Solution

A system utilizing machine learning techniques to predict an optimal delivery range by training predictive models on historical order data, combining a delivery date optimizer with a delivery promise engine to estimate both minimum and maximum delivery dates, and continuously refining the model for improved accuracy.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If estimated delivery dates are provided far in the future, then delivery reliability is improved, but order completion rate deteriorates

Engineering Contradiction:
Improvedelivery reliabilityVSAvoidorder completion rate
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system dynamically adjusts delivery date parameters by providing a range (minimum and maximum EDDs) rather than fixed dates, allowing flexibility to balance reliability and order completion. The predictive model continuously refines these parameters based on historical data patterns.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The system implements continuous feedback loops where actual delivery outcomes are fed back into the predictive model to refine future EDD predictions. This enables the system to learn from past performance and improve the accuracy of delivery date estimates, resolving the contradiction between reliability and completion rate.

Inventive Principle:
Principle #23Feedback

2Ease of operation

If a single estimated delivery date is provided, then simplicity is improved, but precision deteriorates

Engineering Contradiction:
ImprovesimplicityVSAvoiddelivery date precision
Core Design Contradiction:
Ease of operationVSMeasurement precision

Solution Approach 1:

The system segments the delivery date prediction into two distinct components: minimum EDD and maximum EDD. This segmentation provides precision by defining a specific range while maintaining simplicity through automated presentation of the range to customers, eliminating the need for complex manual calculations.

Inventive Principle:
Principle #1Segmentation

3Measurement precision

If predictive models are continuously refined, then accuracy is improved, but system complexity deteriorates

Engineering Contradiction:
Improveprediction accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The predictive model operates autonomously, continuously refining itself using historical order data without requiring manual intervention. The system automatically trains on new data, evaluates performance, and adjusts parameters, reducing the operational complexity despite increased analytical sophistication.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11334845B2System and method for generating notification of an order delivery
Publication Date: 2022.05.17 DELL PROD LP
  • US11334845B2 patent drawing
  • US11334845B2 patent drawing
  • US11334845B2 patent drawing

AI summary

A system provides notification of a time range for an order delivery. The system identifies estimated maximum delivery dates for each order in historical order data, and generates estimated minimum delivery dates for a first portion of the historical order data using a predictive model, wherein the predictive model is trained on a second portion of the historical order data. The system evaluates accuracy of the predictive model by determining a proportion of the first portion of the historical order data that had an actual delivery date between its corresponding estimated minimum delivery date and its corresponding estimated maximum delivery date, and revises a feature matrix to improve the accuracy of the predictive model. The system also estimates a maximum delivery date for the order delivery based on a plurality of lead times, estimates a minimum delivery date for the order delivery using the predictive model with improved accuracy.