Delivery Option Interface Time Window Segmentation

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Solution Overview

Problem

Online shopping interfaces often present confusing and undesirable delivery options, making it difficult for users to select the most suitable delivery time windows, as they may include overlapping and costly options that are not clearly differentiated.

Innovation Solution

A computer system that organizes delivery options into time windows, recommends a preferred time window based on user preferences and past selections, and presents them in a user-friendly format, such as 'Free' or 'Before 2:00 PM' for eligible windows, to simplify the selection process and save users time.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple delivery options are provided to users, then delivery flexibility is improved, but user confusion and interface complexity increase

Engineering Contradiction:
Improvedelivery flexibilityVSAvoidinterface complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent segments delivery options into distinct time windows (e.g., morning, afternoon, evening delivery slots) and organizes them in a structured timeline format. This segmentation allows users to easily distinguish between different delivery options without being overwhelmed by a jumbled list of choices, thus maintaining delivery flexibility while reducing interface complexity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent applies local quality by providing customized delivery options based on user preferences, order characteristics, and location-specific factors. Different users receive tailored delivery time windows relevant to their needs, making the interface more adaptable without increasing overall complexity for any individual user.

Inventive Principle:
Principle #3Local quality

2Measurement precision

If detailed delivery time windows are presented, then delivery precision is improved, but user understanding and selection difficulty increase

Engineering Contradiction:
Improvedelivery time precisionVSAvoidselection ease
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The patent transforms precise delivery time parameters into user-friendly presentations by showing time windows in readable formats (e.g., '9:00 AM - 12:00 PM' instead of specific minute ranges) and highlighting recommended options. This parameter transformation maintains delivery time precision while significantly improving user understanding and selection ease.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The patent extracts and highlights the most suitable delivery time window based on user preferences and order characteristics, presenting it as a recommended option. This extraction approach allows users to quickly identify the best choice without having to analyze all detailed time window parameters, thus maintaining precision while improving ease of selection.

Inventive Principle:
Principle #2Taking out (Extraction)

3Ease of operation

If delivery options are customized based on user preferences, then user experience is improved, but processing complexity and time increase

Engineering Contradiction:
Improveuser experienceVSAvoidprocessing time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent performs preliminary actions by pre-processing delivery options based on user preferences, order characteristics, and historical data before presentation. The system pre-identifies recommended delivery time windows and organizes options in advance, reducing the processing time required at the moment of user selection while maintaining high customization and user experience quality.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11257023B1Enhanced delivery option interfaces
Publication Date: 2022.02.22 AMAZON TECH INC
  • US11257023B1 patent drawing
  • US11257023B1 patent drawing
  • US11257023B1 patent drawing

AI summary

Devices, systems, and methods are provided for enhancing delivery option user interfaces. A method may include receiving, at a first device and at a first time, a delivery request from a second device, and determining a location for the delivery request. The method may include determining, based on the first time and the location, a first available delivery time window and a second available delivery time window, each having respective start and end times. The method may include facilitating presentation of first interface data and second interface data at the second device, including a first indication that a third available delivery time window associated with a no-charge delivery begins at the first time and ends at the second end time, and including a second indication of the first available delivery time window.