Information Processing System for Accurate Delivery Service Details

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Solution Overview

Problem

Current systems fail to provide appropriate delivery service details to users based on the packing material used for items ordered through electronic commerce, leading to potential mismatches in delivery fees and methods.

Innovation Solution

An information processing system that acquires item information, identifies the appropriate packing material, and presents relevant delivery service details, including fees and methods, to users before they confirm their order, using a learned model to determine the most suitable packing material based on item characteristics and availability.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If packing material identification is not integrated into the delivery service presentation system, then the system structure remains simple, but delivery service details cannot be accurately matched to items

Engineering Contradiction:
Improveaccuracy of delivery service detail matchingVSAvoidsystem structure complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent merges the packing material identification function with the delivery service detail presentation system. The information processing system integrates multiple components: an acquisition unit for item information, a first identifying unit for packing materials, a second identifying unit for delivery service details, and a presentation unit. This integration ensures that delivery service details are accurately matched to items based on identified packing materials, resolving the contradiction between matching accuracy and system complexity.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The system performs preliminary identification of packing materials before presenting delivery service details to users. The first identifying unit identifies the packing material used for an item based on acquired item information, and this identification result is then used by the second identifying unit to determine appropriate delivery service details. This preliminary action ensures accurate matching while organizing the complexity into a structured sequence of operations.

Inventive Principle:
Principle #10Preliminary action

2Loss of information

If delivery service details are not updated when items are selected, then the system operates efficiently with fewer processing steps, but users do not receive current and relevant delivery information

Engineering Contradiction:
Improvetimeliness of delivery service informationVSAvoidsystem processing efficiency
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The system implements a feedback mechanism where the presentation unit updates delivery service details each time an item is selected by the user. When the acquisition unit acquires item information for a selected item, the first identifying unit identifies the packing material, the second identifying unit determines the corresponding delivery service details, and the presentation unit presents these updated details to the user. This feedback loop ensures users receive current and relevant delivery information while maintaining systematic processing efficiency.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If multiple delivery service details are not presented to users, then the system operates with simpler logic, but users cannot select from multiple available options

Engineering Contradiction:
Improveuser choice in delivery optionsVSAvoidlogic complexity for presenting options
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system dynamically presents multiple delivery service details to users based on the identified packing material. The second identifying unit identifies a plurality of delivery service details according to the packing material, and the presentation unit presents each detail so that the user can select any one. This dynamic approach allows users to choose from multiple available options while the system adapts the presentation logic to the specific packing material identified, resolving the contradiction between user choice and logic complexity.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentEP4167159A1Information processing system, method for presenting delivery service detail, and program
Publication Date: 2023.04.19 RAKUTEN GROUP INC
  • EP4167159A1 patent drawingFigure 1
  • EP4167159A1 patent drawingFigure 2
  • EP4167159A1 patent drawingFigure 3A

AI summary

The control unit 16 of the UAV 1 detects the UAV 50 as a search target on the basis of the sensing data obtained by sensing of the sensor unit 14, and moves the UAV 1 to a position above the detected UAV 50. Then, the control unit 16 identifies a current position of the UAV 1 when the UAV 1 has moved to the position above the UAV 50, and transmits search position information indicating the identified current position as the current position of the UAV 50.