Dental Machine Error Alerts for Faster Maintenance Response

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Solution Overview

Problem

Dental processing machines often experience errors that cannot be resolved by users, leading to downtime and decreased efficiency, with maintenance companies typically notified only after user contact, resulting in a delay in error detection and resolution.

Innovation Solution

An alert notification system that automatically detects errors in dental processing machines and notifies maintenance companies through a connected alert notification device, allowing for immediate awareness of error types and reducing the time lag in maintenance response.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If the maintenance company is notified only after user contact, then the user can control when maintenance is requested, but the response time for error resolution is delayed

Engineering Contradiction:
Improvetime lag in maintenance responseVSAvoiduser control over maintenance timing
Core Design Contradiction:
Loss of timeVSEase of operation

Solution Approach 1:

The system performs preliminary action by automatically detecting errors and notifying the maintenance company before the user needs to contact them. The error detection unit continuously monitors the dental processing machine, and when an error is detected, the notification unit immediately sends an alert to the maintenance company, eliminating the delay caused by waiting for user contact.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If automatic error detection and notification is implemented, then the maintenance company is notified quickly, but the system complexity increases

Engineering Contradiction:
Improveerror detection reliabilityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system is segmented into distinct functional units: an error detection unit that monitors the dental processing machine, a notification unit that sends alerts to the maintenance company, and a database that stores error information. This segmentation allows each unit to perform its specific function independently, making the overall system more manageable and less complex while maintaining high reliability.

Inventive Principle:
Principle #1Segmentation

3Productivity

If continuous monitoring of error information is performed, then real-time error detection is achieved, but the energy consumption increases

Engineering Contradiction:
Improveoperational efficiencyVSAvoidenergy consumption for monitoring
Core Design Contradiction:
ProductivityVSUse of energy by moving object

Solution Approach 1:

The system uses feedback by continuously monitoring error information from the dental processing machine and automatically responding when errors are detected. The error detection unit receives error information, the notification unit sends alerts when errors occur, and the system learns from stored error patterns in the database, optimizing monitoring efficiency while maintaining high productivity through real-time error detection and response.

Inventive Principle:
Principle #23Feedback

Data Source

PatentEP4016224B1Alert notification device of dental processing machine, alert notification system, and non-transitory recording medium storing computer program for alert notification
Publication Date: 2023.10.04 DGSHAPE CORP
  • EP4016224B1 patent drawingFigure 1
  • EP4016224B1 patent drawingFigure 2
  • EP4016224B1 patent drawingFigure 3

AI summary

When an error occurs in a dental processing machine, a maintenance company is more quickly notified of an alert concerning the error. An alert notification device of a dental processing machine includes a receiver, a first extractor, and a notifier. The receiver receives error information from the dental processing machine. The first extractor extracts, as first extracted error information, error information that occurred in a predetermined first time from the error information received by the receiver. The notifier notifies a management device to be used by a maintenance company for performing maintenance of the dental processing machine, of an alert concerning the first extracted error information.