Designated Application Launch via Voice Link for Input Correction

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Solution Overview

Problem

Conventional voice communication links for exchanging information with business servers are inefficient, particularly when users need to re-enter incorrect input values, as they rely on audio prompts and keypad entries, limiting user interaction and efficiency.

Innovation Solution

Implementing a system where a client device launches a designated application upon receiving a launch command from a business server, allowing users to input information via a user interface, which can send data over both voice communication links and data networks, enabling more efficient and interactive data exchange.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users input information via audio prompts and keypad entries on conventional voice communication links, then the system maintains simplicity in communication protocol, but user interaction efficiency deteriorates when corrections are needed

Engineering Contradiction:
Improveease of input correctionVSAvoidtime to re-enter incorrect values
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent transitions the interaction from a single audio-keypad dimension to a dual dimension by launching a graphical user interface application on the client device. This allows users to view and edit input values visually rather than relying solely on audio feedback, enabling efficient corrections without re-entering entire data sets.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Solution Approach 2:

The patent introduces a designated application as an intermediary between the voice communication link and the information exchange process. This application receives voice inputs, displays them in an editable interface, and allows users to review and correct values before final submission, thereby reducing time loss from errors.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If all information exchange occurs through a single voice communication protocol, then the system maintains protocol simplicity, but functionality and security deteriorate

Engineering Contradiction:
Improvefunctionality for different transaction typesVSAvoidsystem architecture complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent makes the client device universal by enabling it to handle both traditional voice communications and graphical user interface interactions through a single integrated system. The designated application can process different transaction types (reservations, inquiries, modifications) through a unified interface, eliminating the need for separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent segments the information exchange process into distinct phases: voice input phase, review/edit phase, and confirmation phase. This segmentation allows the system to maintain protocol simplicity for voice transmission while adding graphical verification only where needed, thereby improving functionality without proportionally increasing complexity.

Inventive Principle:
Principle #1Segmentation

3Measurement precision

If users must confirm each input value through audio playback, then the system maintains verification accuracy, but interaction efficiency deteriorates

Engineering Contradiction:
Improveaccuracy of input verificationVSAvoidspeed of information exchange
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The patent performs preliminary verification by displaying all input values in the graphical interface before final submission. Users can review and correct errors at their own pace without waiting for audio playback, thereby maintaining verification accuracy while significantly improving interaction speed.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent substitutes the mechanical audio playback verification system with a visual display system. Instead of requiring users to listen to and mentally verify each value, the graphical interface presents all inputs visually, allowing for faster and more accurate verification.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentEP2918067B1Exchanging information via a designated application
Publication Date: 2020.04.01 ALIBABA GROUP HOLDING LTD
  • EP2918067B1 patent drawingFigure 1
  • EP2918067B1 patent drawingFigure 2
  • EP2918067B1 patent drawingFigure 3

AI summary

Exchanging information via a designated application includes establishing a voice communication link with a client device, sending a launch command associated with a designated application to the client device via the voice communication link, wherein the launch command is configured to cause the designated application to be launched at the client device; and exchanging information with the client device using the designated application, wherein the designated application is configured to receive input information and the input information is received from the client device.