Desktop Event Duration Analysis for Infrastructure Change Impact

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Solution Overview

Problem

Changes in computer infrastructure can negatively impact application performance, making it difficult for administrators to measure and improve user experience, as existing methods lack comprehensive analysis of user interactions and infrastructure changes.

Innovation Solution

A user experience analysis system that captures and compares video recordings of desktop events before and after infrastructure changes, measuring event durations to assess changes in user experience through a data storage system and duration analysis subsystem.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If computer infrastructure changes are made to improve system capacity or update components, then system capability is improved, but application performance and user experience deteriorate

Engineering Contradiction:

Improvesystem capabilityVSAvoidapplication performance

Core Design Contradiction:

Adaptability or versatilityVSProductivity

Solution Approach 1:

The system captures video of desktop events before infrastructure changes are made, establishing a baseline for comparison. This preliminary recording allows administrators to measure the impact of changes by comparing pre-change and post-change event durations, enabling informed decisions about infrastructure modifications.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system provides feedback by comparing event durations before and after infrastructure changes, allowing administrators to see the actual impact on user experience. This feedback mechanism helps optimize infrastructure configurations by identifying changes that negatively affect performance.

Inventive Principle:

Principle #23Feedback

2Device complexity

If traditional resource utilization measurements are used to assess infrastructure changes, then measurement simplicity is maintained, but measurement precision deteriorates

Engineering Contradiction:

Improvemeasurement simplicityVSAvoiduser experience measurement

Core Design Contradiction:

Device complexityVSMeasurement precision

Solution Approach 1:

The system replaces traditional resource utilization measurements (CPU, memory, bandwidth) with video-based event duration analysis. By capturing and analyzing video of actual desktop events, the system provides more precise measurement of user experience impact that goes beyond simple resource metrics.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system changes the measurement parameter from resource utilization (CPU%, memory usage) to event duration (time to complete user-facing tasks). This parameter change provides a more accurate reflection of user experience and application performance.

Inventive Principle:

Principle #35Parameter changes

Data Source

PatentUS9152872B2User experience analysis system to analyze events in a computer desktop

Publication Date: 2015.10.06 ACCENTURE GLOBAL SERVICES LTD

AI summary

A user experience analysis system to measure a user experience associated with a computer desktop may include an event capture subsystem and a duration analysis subsystem. The event capture subsystem may capture videos of the desktop before and after an infrastructure change. The duration analysis subsystem may analyze the videos to determine and compare durations of events occurring in the desktop that are captured in the videos, and determine changes in user experience based on the analysis.