Electronic Device Detection for Automatic Manual Retrieval
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Solution Overview
Problem
Users face difficulties in obtaining and managing manuals for various electronic devices present in their geographic locale, as manuals are often lost, misplaced, or unavailable, leading to challenges in maintenance, updating, and tracking of device information.
Innovation Solution
A method and system that detect electronic devices within a geographic locale and provide end-user assistance by identifying and obtaining relevant manuals or assistance information, using sensors and computer programs to recognize devices and retrieve corresponding user guides or support materials.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually retrieve and manage manuals for electronic devices, then they have control over the information, but it leads to loss of time and difficulty in operation
Solution Approach 1:
The system enables automatic detection of electronic devices in the geographic locale and self-retrieval of corresponding manuals without requiring user initiation. The computing device autonomously identifies devices through sensors and obtains user assistance information, eliminating the need for users to manually search for and manage manuals.
Solution Approach 2:
The system performs preliminary detection and retrieval of user assistance information before the user actually needs it. By continuously monitoring the geographic locale for electronic devices and pre-obtaining their manuals, the system ensures information is ready when needed, eliminating retrieval delays.
2Ease of operation
If users manually manage device information, then they have control, but it increases device complexity and difficulty in tracking
Solution Approach 1:
The computing device automatically performs device detection, identification, and information retrieval without requiring user intervention in the management process. The system self-manages the complexity of tracking multiple devices and their associated manuals, presenting a simplified interface to users.
Solution Approach 2:
The computing device performs multiple functions including device detection through sensors, identification of electronic devices, retrieval of manuals, and presentation of information. This multi-functional approach consolidates various management tasks into a single unified system, reducing overall complexity for users.
3Reliability
If no automatic detection system is used, then the system is simpler, but it leads to loss of information and unavailable manuals
Solution Approach 1:
The computing device autonomously detects electronic devices in the geographic locale using sensors and automatically retrieves their manuals without requiring user input. This self-service mechanism ensures continuous availability of user assistance information while maintaining system simplicity from the user perspective.
Solution Approach 2:
The computing device acts as an intermediary between electronic devices and users, detecting devices through sensors and retrieving manuals from external sources. This intermediary role ensures reliable information availability while shielding users from the complexity of the detection and retrieval processes.
Data Source
AI summary
An apparatus, device, method, computer program product, and system that detects a first electronic device in a proximity to a second electronic device; and obtains an end user assistance corresponding to an at least substantially common aspect of the first electronic device and the second electronic device.