Apparatus management system and method for providing apparatus management service
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Solution Overview
Problem
Existing device management systems via networks face inefficiencies, particularly when network disconnections occur, leading to unavailable device control.
Innovation Solution
A device management system where both the control terminal and management apparatus can acquire and execute control commands, with the management apparatus determining whether to execute commands locally or remotely, ensuring efficient control even during network disruptions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If device control is centralized in the management apparatus via network, then centralized management capability is improved, but control availability deteriorates when network is disconnected
Solution Approach 1:
The patent divides the control execution function into two segments: the management apparatus (centralized) and the control terminal (local). The control terminal can independently execute control commands received from the user, while the management apparatus provides centralized management for multiple devices. This segmentation allows control to continue locally even when network connection is lost, resolving the contradiction between centralized management capability and control availability.
2Productivity
If control command execution is distributed to both control terminal and management apparatus, then control efficiency is improved, but system complexity increases
Solution Approach 1:
The patent implements dynamic control execution where the system can adaptively choose whether the control terminal or management apparatus executes the control command based on network status and device conditions. The control terminal executes commands when network is unavailable or for immediate responses, while the management apparatus handles centralized coordination when available. This dynamic approach improves control efficiency without requiring permanent complex architecture, as the system flexibly switches execution modes.
Data Source
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AI summary
In a device management system (1) in which a device (21) is connected to a control terminal (30) and the control terminal (30) is managed by a management apparatus (10) via a network, a system that achieves both efficient device management and support in case of emergency is established. In the device management system (1), (a) the control terminal (30) and the management apparatus (10) acquire a control command that is created by a user, and (b) the control terminal (30) and the management apparatus (10) execute control of the device (21) on the basis of the control command that is acquired in (a).