Communication Device Multi-Function Code Service Invocation
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Solution Overview
Problem
Existing systems for service invocation and fulfillment in communication networks require complex and costly provisioning of telecommunications switches with static translation rules and triggers, leading to administrative burdens and limitations in differentiating between short codes, resulting in inefficient service management and potential conflicts.
Innovation Solution
A preprogrammed communication device recognizes a multi-function code prefix to initiate service requests, allowing direct communication with a service server without requiring special processing or provisioning of telecommunications switches, thereby enabling flexible service invocation and fulfillment without modifying existing network infrastructure.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If telecommunications switches are provisioned with static translation rules and triggers for service invocation, then service fulfillment can be achieved, but administrative complexity and provisioning costs increase significantly
Solution Approach 1:
Instead of having the telecommunications switch process and translate service invocation codes, the patent inverts the approach by having the communication device perform the translation and processing locally. The device translates the service invocation code into a routable number and initiates the call directly, eliminating the need for complex switch provisioning while maintaining service fulfillment capability.
Solution Approach 2:
The patent extracts the service code translation functionality from the telecommunications switch and places it in the communication device. By removing this complex processing task from the switch, the system reduces administrative complexity and provisioning costs while still enabling comprehensive service fulfillment.
2Adaptability or versatility
If telecommunications switches are configured with triggers to recognize short codes, then service invocation is enabled, but conflicts between different service triggers occur
Solution Approach 1:
The patent removes the trigger-based service code recognition from the telecommunications switch and implements it in the communication device. This extraction eliminates conflicts between different service triggers because each device independently processes service codes without interference from network-side trigger conflicts, ensuring reliable service differentiation.
3Adaptability or versatility
If static translation tables are used in telecommunications switches for service codes, then service invocation works, but flexibility to differentiate between various short codes is limited
Solution Approach 1:
The patent inverts the traditional approach by moving the translation table from the telecommunications switch to the communication device. This allows the device to maintain flexible and comprehensive translation capabilities for different service codes locally, eliminating the need for complex network-wide translation table management while preserving adaptability.
Data Source
AI summary
A system and method for service fulfillment is based on service invocation with a preprogrammed communication device. The communication device recognizes special multi-function code digit sequences to cause service invocation. The preprogrammed communication device, upon recognition of a multi-function code, selects a communication channel or messaging protocol and forwards information related to the service invocation to a service fulfillment platform. The communication channel or messaging protocol may be selected based on availability, optimization, preprogrammed logic associated with the multi-function code, or other parameters related to the service invocation, such as user, subscription, registration, location or device ID. The preprogrammed communication device permits service invocation without reconfiguration of a communication network to which the communication device is coupled. The communication device can be reconfigured or reprogrammed to recognize and respond to different multi-function codes.


