Device Tracking Database for Automated Status Analysis at Scale
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Solution Overview
Problem
Companies face challenges in efficiently tracking and managing the status and location of thousands of electronic devices, including determining which employee has each device, whether it is in use, being repaired, or at the end of its life, due to the difficulty in obtaining accurate and timely information from employees and external sources.
Innovation Solution
A system and method that utilizes a device tracking database and computer processors to automatically determine and update the status of electronic devices based on external information from ERP, UEM, and MDM systems, preventing prohibited status changes, and providing real-time device status information to clients.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If employees are requested to provide information regarding device use, then device status information can be obtained, but employee productivity is reduced and the process is time-consuming
Solution Approach 1:
The system enables self-service by automatically collecting device status information through integration with ERP, UEM, and MDM systems. The device tracking database autonomously determines device statuses without requiring employee intervention, thereby eliminating the trade-off between obtaining information and maintaining productivity.
2Loss of information
If manual tracking methods are used to determine device locations and statuses, then device information can be collected, but the process is time-consuming and difficult to maintain
Solution Approach 1:
The patent replaces manual mechanical tracking processes with an automated computer-based system. The device tracking database automatically determines device statuses by integrating with external systems (ERP, UEM, MDM) through computer processors, eliminating time-consuming manual tracking while maintaining accurate device location and status information.
3Loss of information
If comprehensive device tracking is implemented for thousands of devices, then complete device status information is obtained, but system complexity increases
Solution Approach 1:
The system achieves comprehensive tracking of thousands of devices by implementing a universal device tracking database that handles multiple device types and statuses through a single integrated platform. The database universally determines various device statuses (in use, available, repaired, end-of-life) by integrating with standard enterprise systems (ERP, UEM, MDM), reducing overall system complexity while maintaining complete information.
4Reliability
If real-time device status updates are implemented, then current device information is maintained, but data processing requirements and system resources increase
Solution Approach 1:
The system implements periodic status determination by automatically updating device statuses at scheduled intervals through integration with external systems. The device tracking database periodically retrieves updated information from ERP, UEM, and MDM systems, maintaining reliable current device information while optimizing data processing resources through structured periodic updates rather than continuous monitoring.
Data Source
AI summary
An example method of tracking multiple electronic devices is described herein that can include accessing first information regarding the multiple electronic devices with the first information including a connection state for a first plurality of electronic devices of the multiple electronic devices representative of a most recent timestamp that each of the first plurality of electronic devices was active and concurrently determining a first status for each applicable electronic device of the multiple electronic devices dependent upon the first information. The method can further include assigning the first status as a current status for each of the multiple devices in a device tracking database, accessing second information regarding the multiple electronic devices with the second information including the connection state for a second plurality of electronic devices of the multiple electronic devices, and concurrently determining a second status for each of the multiple electronic devices dependent upon the second information.