Automatic Device Usage Data Collection System

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Solution Overview

Problem

Current methods for collecting device use and operation information rely on user polling or manual recording, which is inefficient and does not provide continuous, automatic data collection.

Innovation Solution

A system and method that automatically record and transmit device use and operation information from user devices to a central location for analysis, using a user device with an information recording manager and a central computer with a data analysis system, allowing for the collection and analysis of usage patterns and operational data without user intervention.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If polling device users or manual recording is used to collect device use information, then user input is obtained, but collection efficiency is low and continuous automatic data collection is not achieved

Engineering Contradiction:
Improveinformation collection efficiencyVSAvoidautomatic data collection capability
Core Design Contradiction:
ProductivityVSExtent of automation

Solution Approach 1:

The device automatically monitors and records its own operational parameters, usage patterns, and error conditions without requiring user intervention. The information recording manager captures data such as device mode, operational status, error codes, and usage duration, enabling the system to serve itself in collecting diagnostic information.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements continuous feedback loops where operational data is automatically transmitted back to the manufacturer or service provider. This feedback mechanism enables real-time or near-real-time monitoring of device performance, allowing for continuous improvement and proactive issue detection without manual user input.

Inventive Principle:
Principle #23Feedback

2Extent of automation

If automatic information recording and transmission is implemented, then continuous data collection is achieved, but device complexity increases

Engineering Contradiction:
Improveautomatic data collection capabilityVSAvoidinformation recording manager complexity
Core Design Contradiction:
Extent of automationVSDevice complexity

Solution Approach 1:

The information recording manager is designed as a multi-functional module that handles diverse tasks including monitoring operational parameters, detecting errors, recording usage patterns, and managing data transmission. By consolidating these functions into a single manager component, the system achieves automation without proportionally increasing overall device complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system performs preliminary actions by pre-configuring the information recording manager to automatically capture specific operational data points and error conditions. The device is pre-programmed with the knowledge of what to monitor and how to transmit data, eliminating the need for complex real-time decision-making during operation.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If manual recordation of device errors is used, then user complaints are captured, but continuous monitoring and automatic error detection is not achieved

Engineering Contradiction:
Improveerror detection accuracyVSAvoidtime for error detection and reporting
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The information recording manager operates continuously, constantly monitoring device operational status, usage patterns, and potential error conditions. This continuous action ensures that no errors are missed and that data collection is ongoing without interruption, providing reliable and timely error detection.

Inventive Principle:
Principle #20Continuity of useful action

Solution Approach 2:

The manual mechanical process of users reporting errors is replaced with an automated electronic system. The information recording manager electronically detects, records, and transmits error data without human intervention, substituting the mechanical action of manual recordation with automated digital processing.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS7403301B2System and method for collecting and analyzing information regarding user devices
Publication Date: 2008.07.22 SNAPTRACK INC
  • US7403301B2 patent drawing
  • US7403301B2 patent drawing
  • US7403301B2 patent drawing

AI summary

Disclosed are systems and methods for collecting device use information. In one embodiment, a system and a method pertain to recording on a user device information regarding at least one of the manner in which the device is used and the manner in which the device operates, and providing the recorded information to another device for analysis.