Dialing Short Form Access Link Integration

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Solution Overview

Problem

Current telecommunications devices lack an efficient method to provide users with quick and intuitive access to multiple communication options when dialing frequently called numbers, such as speed dialing, voice-activated dialing, and mnemonic dialing, which do not seamlessly integrate access links to additional services like websites or email.

Innovation Solution

A system and method for a mobile communication device that assigns dialing short forms to entities, stores these in memory, and displays associated access links, such as website URLs or SMS text messaging services, adjacent to the dialing input field, allowing users to select and access these links directly from the dialing interface.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple communication options are provided through separate interfaces, then users can access various services, but the number of input steps and interface switches increases

Engineering Contradiction:
Improvecommunication optionsVSAvoidinput steps
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent combines multiple communication interfaces (telephone dialing, SMS, email, web browsing) into a single unified dialing interface. When a user dials a short code, the system simultaneously displays access links for multiple communication services related to that entity, allowing users to switch between services without leaving the dialing interface or performing additional input steps.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The dialing interface is designed to serve multiple functions beyond traditional telephone dialing. It universally handles various communication services including voice calls, text messaging, email communication, and web browsing by displaying context-relevant access links based on the dialed entity, making the interface adaptable to different communication needs.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of operation

If access links are integrated into the dialing interface, then user convenience is enhanced, but the interface complexity increases

Engineering Contradiction:
Improveuser convenienceVSAvoidinterface complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent applies local quality by dynamically displaying only the relevant access links based on the specific entity being dialed. Rather than showing all possible communication services simultaneously, the system selectively presents links for services that are actually associated with the dialed entity, keeping the interface clean and context-appropriate while still providing comprehensive access when needed.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system performs preliminary action by pre-fetching and displaying access links for multiple communication services before the user actually needs to access them. When a short code is entered, the system proactively presents all available communication options for that entity, allowing users to make informed decisions without additional searching or navigation.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If dialing short forms are assigned to entities, then dialing speed is improved, but the ability to access additional services is reduced

Engineering Contradiction:
Improvedialing speedVSAvoidservice access
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The patent segments the service access process into two efficient parts: first, rapid entity identification through short code dialing, and second, immediate presentation of related communication services. This segmentation allows users to quickly dial entities using short forms while the system simultaneously handles the complexity of retrieving and displaying multiple service access links, maintaining both speed and versatility.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system acts as an intermediary between the simple short code input and the multiple communication services. When a user enters a short code, the system mediates by automatically resolving the entity and fetching related access links for various services, bridging the gap between simple input and comprehensive service access without requiring user involvement in the intermediate steps.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentEP2224698B1System and method for providing dialing access links
Publication Date: 2013.06.05 BLACKBERRY LTD
  • EP2224698B1 patent drawingFigure 1
  • EP2224698B1 patent drawingFigure 2
  • EP2224698B1 patent drawingFigure 3

AI summary

There is disclosed a system and method of displaying a selectable access link. In an embodiment, the method comprises: assigning a dialing short form to an entity; storing the dialing short form in persistent memory; associating one or more access links with the dialing short form; and upon receiving a dialing short form input, displaying for selection together with the dialing short form the one or more access links. Upon selection of an access link, a process to access the selected displayed access link is initiated. The dialing short form may be one of a short code, fast dial key, or voice activated dialing. The selectable access link may be time limited to geographically limited to a geographic region.