Dialog Message Object Processing with Unread Count Tracking
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Solution Overview
Problem
Users face difficulties in managing and tracking messages in large group dialog systems, where numerous messages from multiple participants make it hard to identify and process specific messages and tasks efficiently.
Innovation Solution
An apparatus and method that processes dialog-based message objects by creating a message thread, detecting unread messages, and managing task processing flows, using a processor to insert, read, and update message objects, including task objects with deadlines, and providing notifications and badges for message management.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the number of users participating in a dialog increases, then the functionality and interaction capability of the dialog is improved, but the number of messages increases making it hard for users to check messages one by one
Solution Approach 1:
The patent segments messages into two types: specified messages (directly addressed to a user) and unspecified messages (general dialog messages). This segmentation allows users to prioritize reading specified messages first, reducing the time needed to check all messages while maintaining full dialog participation.
Solution Approach 2:
The patent extracts and highlights specified messages from the general message stream by marking them with user identifiers. This extraction makes specified messages visually distinguishable and prioritized, allowing users to quickly identify and read only the messages relevant to them without reviewing every message in the dialog.
2Quantity of substance
If the number of messages in a dialog increases, then the information exchange capability is improved, but users cannot easily identify and process specific messages
Solution Approach 1:
The patent applies local quality by marking only the portions of messages that are specified to particular users, while leaving general messages unmarked. This creates visual differentiation at the local level within the message stream, making it easy to distinguish and identify messages of interest without affecting the overall message quantity or other unmarked messages.
3Measurement precision
If users manually check each message individually, then message reading accuracy is maintained, but processing efficiency decreases
Solution Approach 1:
The patent enables users to perform partial action by automatically identifying and prioritizing only the specified messages that require their attention, rather than requiring manual review of all messages. This partial action approach maintains reading accuracy for relevant messages while significantly improving processing efficiency by excluding unnecessary review of general messages.
Data Source
AI summary
Provided are an apparatus of processing a dialog based message object and a method thereof, in which the apparatus of processing a dialog based message object and the method thereof include a memory and a processor electrically connected to the memory. The processor creates a dialog in which at least one user participates, provides the dialog with a message thread including an existing message object spontaneously created by the at least one user, receives an unspecified or specified message object from one of the at least one user and additionally inserts the received unspecified or specified message object into the message thread, detects whether a corresponding specified user reads the specified message object in the message thread to count the number of unread specified message objects, and provides the corresponding specified user with the number of unread specified message objects.