Cross-Device Dialog Notification Proxy for Remote Access
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Users accessing remote resources may miss notifications due to absence from their desk, leading to delayed operations, lost work, and restricted access for other users, as existing systems lack effective mechanisms for monitoring and notifying users across multiple devices.
Innovation Solution
A system and method for monitoring application dialogs on a client computing device, detecting changes in UI data, extracting dialog details, and transmitting them to a server for notification to associated secondary devices, allowing users to respond and manage ongoing processes across multiple devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users access remote resources through a single device, then access control is simple, but users may miss notifications and delay operations when away from their desk
Solution Approach 1:
The system enables a user's primary device to serve multiple functions by proxying dialogs to secondary devices. The dialog monitoring system operates across multiple devices, allowing any device associated with the user to receive and respond to dialogs, making the notification system universal rather than device-specific.
Solution Approach 2:
The server acts as an intermediary between the dialog monitoring system and notification delivery. It receives dialog details from the monitoring system, determines which secondary devices should receive notifications, and transmits notifications to those devices, facilitating communication without direct peer-to-peer connections.
2Measurement precision
If the system monitors all UI data continuously, then dialog detection is accurate, but system resources are consumed
Solution Approach 1:
The system extracts only the relevant portions of UI data - specifically identifying dialog elements - rather than processing entire UI screens. By focusing extraction on dialog-specific content (title bars, content areas, buttons), the system reduces processing load while maintaining detection accuracy.
Solution Approach 2:
The monitoring system performs partial monitoring by selectively observing only the dialog portions of UI data rather than the entire interface. This partial action approach reduces resource consumption while still capturing all necessary dialog information for proper notification delivery.
3Ease of operation
If dialogs are displayed only on the original device, then the interface is simple, but users cannot respond from different locations
Solution Approach 1:
The dialog response functionality is segmented across multiple devices. The dialog monitoring and notification delivery are separated from the response execution, allowing the dialog to be displayed on any secondary device while the response is coordinated through the server back to the original device where the dialog was initiated.
Solution Approach 2:
The system implements feedback by having secondary devices receive notifications, display them to users, and transmit response information back to the server and original device. This feedback loop enables users to respond to dialogs from different locations while maintaining system coordination.
4Productivity
If the system provides notifications to multiple devices, then users are less likely to miss dialogs, but the system complexity increases
Solution Approach 1:
The system merges the dialog monitoring function with the notification delivery function into a unified system. The same server that monitors dialogs also determines which devices should receive notifications and delivers them, combining multiple functions into a single integrated architecture rather than separate independent systems.
Data Source
AI summary
Systems and methods including notification techniques for sharing information related to detected dialogs on secondary computing devices associated with a user are provided. For example, a system can include a user interface (UI) monitor on a first client computing device configured to detect a dialog and send an indication of the dialog to a workspace backend. The workspace backend can facilitate communication between the first client computing device and one or more secondary computing devices associated with the user such that the user receives notifications of dialogs displayed on the first client computing device on the one or more secondary computing devices. The user has the option of responding to the dialog on a secondary computing device, and the workspace backend facilitates transmission of the user response on the secondary computing device back to the first client computing device.