Dialog System Plugin Marketplace for Extensible Functionality

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Solution Overview

Problem

Existing dialog systems are challenging to customize and extend, leading to varying capabilities among different systems, with some systems exceling in specific tasks like email generation or booking requests but struggling with others.

Innovation Solution

A system and method for enhancing dialog system functionalities through an online marketplace that offers dialog system extension elements such as plugins, add-ons, updates, and upgrades, allowing end users to select and associate these elements with their dialog systems.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If dialog systems are customized and extended to handle specific tasks, then functionality and task-specific performance are improved, but device complexity and difficulty of customization increase

Engineering Contradiction:
ImprovefunctionalityVSAvoidcomplexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The dialog system is segmented into a core system and separate extendable components (plugins, add-ons, updates, upgrades). These components can be independently developed, selected, and associated with the core system through the online marketplace, allowing functionality expansion without increasing core system complexity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The online marketplace serves as a universal platform that hosts multiple dialog system extension elements from different providers. This single marketplace infrastructure supports diverse extension types (plugins, add-ons, updates, upgrades) and can be accessed by multiple end users, achieving multi-functionality without proportionally increasing system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If dialog systems are customized and extended by end users, then adaptability and task coverage are improved, but ease of operation deteriorates due to technical expertise requirements

Engineering Contradiction:
Improvecustomization capabilityVSAvoidease of customization
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system enables end users to independently select and associate dialog system extension elements with their own dialog systems through the online marketplace. Users can perform customization without requiring external technical assistance or deep technical knowledge, as the marketplace provides a self-service interface for extension element selection and association.

Inventive Principle:
Principle #25Self-service

3Adaptability or versatility

If dialog systems are developed with extensive functionalities built-in, then versatility is improved, but development time and manufacturing precision requirements increase

Engineering Contradiction:
ImprovefunctionalityVSAvoiddevelopment time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

Dialog system extension elements are pre-developed and prepared in advance by various providers and made available in the online marketplace. End users can directly select and deploy these pre-built extensions without needing to develop functionalities from scratch, significantly reducing development time while maintaining high versatility.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS12271934B2Enhancing functionalities of virtual assistants and dialog systems via plugin marketplace
Publication Date: 2025.04.08 GOOGLE LLC
  • US12271934B2 patent drawing
  • US12271934B2 patent drawing
  • US12271934B2 patent drawing

AI summary

A method for enhancing dialog systems is disclosed herein. The method may include maintaining an online marketplace that may have a plurality of dialog system extension elements. The plurality of dialog system extension elements may include at least one of a dialog system plugin, a dialog system add-on, a dialog system update, and a dialog system upgrade. The method may further include receiving a selection of one of the plurality of dialog system extension elements from an end user. The end user may be associated with a dialog system. The method may continue with associating the one of the plurality of dialog system extension elements with the dialog system of the end user.