Multi-Party Dialogue Concept Linking for Faster Domain Queries

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Conventional natural language processing technologies struggle to accurately understand and process multi-entity dialogue data, leading to inefficiencies in computing resources and time-intensive querying due to the ambiguity and complexity of dynamic conversations, especially in domains like biomedicine.

Innovation Solution

A system and method for enhancing natural language processing by identifying target concepts and dialogue goals in multi-entity dialogue data, linking them to structured links, which allows for efficient extraction and storage of relevant concepts, reducing the need to store entire dialogue data and improving query response times.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If entire dialogue data is stored for later querying, then complete information is preserved, but computing resources and storage space are consumed inefficiently

Engineering Contradiction:
Improveinformation completenessVSAvoidstorage space
Core Design Contradiction:
Loss of informationVSQuantity of substance

Solution Approach 1:

The patent extracts and stores only the identified target concepts and dialogue goals from the full dialogue data, rather than storing the entire dialogue. This extraction approach preserves the essential information needed for queries while significantly reducing storage requirements and improving resource efficiency.

Inventive Principle:
Principle #2Taking out (Extraction)

2Loss of information

If entire dialogue data is stored for later querying, then complete information is preserved, but query processing time increases

Engineering Contradiction:
Improveinformation completenessVSAvoidquery processing time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

By extracting and storing only the target concepts and dialogue goals, the system reduces the amount of data that needs to be processed during queries. This extraction creates a condensed index that speeds up query processing while maintaining information completeness for the relevant concepts.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system performs preliminary processing of the dialogue data to identify and extract target concepts and dialogue goals before queries are received. This preliminary action creates a pre-processed structure that enables faster query responses without requiring full re-processing of the entire dialogue data.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If conventional NLP tools are used, then processing is attempted, but accuracy in extracting relevant concepts is insufficient

Engineering Contradiction:
Improveprocessing capabilityVSAvoidconcept extraction accuracy
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system uses a machine learning model that receives feedback from the NLP processing results to improve its accuracy. The model learns from the dialogue data and query patterns to better identify target concepts and dialogue goals, progressively improving concept extraction accuracy while maintaining processing capability.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12475889B2Processing multi-party conversations
Publication Date: 2025.11.18 CERNER INNOVATION INC
  • US12475889B2 patent drawing
  • US12475889B2 patent drawing
  • US12475889B2 patent drawing

AI summary

Embodiments relate to systems and methods that retrieve dialogue data associated with a plurality of utterances. The plurality of utterances include a first utterance. The systems and methods further determine that a target concept, of the dialogue data, is in a first dialogue segment associated with the first utterance. Additionally, the target concept is determined based on the first utterance in the first dialogue segment having a highest weight for relevancy to a knowledge domain. Further, the methods and systems determine a dialogue goal comprising the target concept. Due to the dialogue goal comprising the target concept, a structured link associating the target concept to the dialogue goal is generated.