Dialogue Interface Operation Assist System for Reducing User Input Operations
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Solution Overview
Problem
Conventional technologies face difficulties in reducing user operations when controlling applications using a dialogue interface, as they do not necessarily minimize the number of operations required to input commands or execute applications.
Innovation Solution
An operation assist system that includes a peripheral information acquisition unit, a dialogue interface unit, and a scenario control unit, which acquires and accumulates information about running applications and terminal controls, and outputs information to execute associated applications based on predetermined conditions, thereby reducing user input operations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conventional chatbot technologies are used to control applications through dialogue interface, then user interaction is enabled, but the number of user operations is not reduced
Solution Approach 1:
The system performs preliminary actions by automatically acquiring peripheral information (application state, terminal control state, sensor data) and accumulating it before user input is required. This allows the system to pre-process available data and reduce the number of operations users need to perform during actual interaction.
Solution Approach 2:
The system enables self-service by automatically executing applications based on accumulated peripheral information and predetermined conditions without requiring explicit user commands. The chatbot autonomously determines when to trigger applications by evaluating stored information against predefined criteria, reducing user operational burden.
2Productivity
If manual command input is required to execute applications, then application execution is achieved, but user operations increase
Solution Approach 1:
The system implements feedback mechanisms by continuously monitoring peripheral information (application state, terminal controls, sensor data) and using this feedback to automatically determine when predetermined conditions are met. This feedback loop enables the system to trigger applications automatically based on real-time system state without requiring manual user input.
Solution Approach 2:
The chatbot serves as an intermediary between the user and the application execution system. Instead of users directly inputting commands, the chatbot accumulates peripheral information, evaluates it against predetermined conditions, and automatically triggers applications when conditions are satisfied, acting as a mediator that reduces direct user input requirements.
Data Source
AI summary
A peripheral information acquisition unit (121) acquires information relating to a first application (13a) running in a terminal, information relating to control of the terminal, or information that can be acquired from a sensor included in the terminal, as peripheral information. The peripheral information acquired by the peripheral information acquisition unit (121) is accumulated in a peripheral information accumulation unit (122). A dialogue interface unit (11) accepts input of information from a user and outputs information to the user. When the peripheral information accumulated in the peripheral information accumulation unit (122) and information input to the dialogue interface unit (11) satisfy a predetermined condition, a scenario control unit (123) causes the dialogue interface unit (11) to output information relating to execution of a second application (14) that is associated with the condition in advance.