Electronic Communication Digest System for Semantic Grouping
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Solution Overview
Problem
Conventional tools for organizing and managing electronic communications, such as emails, are cumbersome and inefficient, failing to comprehensively group related messages and identify their main ideas and relationships, especially when subject lines change or unrelated messages share the same subject line.
Innovation Solution
A computer-based electronic communication digest system that generates a summary of unique content from related messages, using a unique identifier to link related communications and display them in a digest format, allowing for easy comprehension and management of the content through a processor and memory-based system.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conventional tools (folders, sorting, queries) are used to organize electronic communications, then users can locate messages based on simple criteria, but the tools are cumbersome to use and cannot comprehensively group related messages when subject lines change
Solution Approach 1:
The patent introduces an intermediary system that automatically analyzes electronic communications using natural language processing and concept extraction. This intermediary layer sits between the raw messages and the user, automatically grouping related communications based on semantic content rather than relying on manual user actions or simple keyword matching. The system extracts concepts from message bodies and uses these concepts to reliably group messages even when subject lines change.
Solution Approach 2:
The patent replaces manual mechanical operations (drag-and-drop folder organization, manual query construction) with automated computational processes. The system uses natural language processing, concept extraction, and automated grouping algorithms to perform tasks that previously required manual user intervention. This substitution eliminates the cumbersome nature of conventional tools while maintaining or improving grouping accuracy.
2Quantity of substance
If users manually organize messages into folders using conventional tools, then messages can be organized by simple criteria, but the process is time consuming and prone to errors
Solution Approach 1:
The patent implements a self-service system where the electronic communication management performs its own organization automatically. The system extracts concepts from messages, determines relationships between messages based on shared concepts, and groups them accordingly without requiring user intervention. This self-organizing capability processes large volumes of messages rapidly, eliminating the time loss associated with manual organization while organizing comprehensive sets of related communications.
Solution Approach 2:
The patent changes the organizational parameters from simple metadata (subject line, sender, folder location) to semantic content-based parameters (extracted concepts, topic relationships, contextual meaning). By analyzing the actual content of messages rather than relying on surface-level attributes, the system can accurately group related messages and process them efficiently, handling large quantities of communications without the time penalties of manual organization.
3Measurement precision
If conventional search queries are used to find related messages, then messages can be located by subject, date, or sender, but the queries may not successfully identify related messages when subject lines change or unrelated messages share the same subject
Solution Approach 1:
The patent replaces manual query construction and execution with automated concept-based search and retrieval. Instead of requiring users to write complex queries to account for subject line variations, the system automatically extracts concepts from message bodies and uses these concepts to identify related messages. This substitution maintains high search accuracy while eliminating query complexity entirely, as the system performs the matching automatically based on semantic content.
Solution Approach 2:
The patent introduces an intermediary layer that automatically processes and interprets search requests using natural language processing and concept extraction. This intermediary translates user intent into concept-based queries, extracts relevant concepts from message bodies, and performs intelligent matching even when subject lines change. The intermediary handles the complexity of accurate search internally, presenting simple interfaces to users while maintaining high precision in identifying related messages.
4Loss of information
If users review individual messages one by one, then complete information is available, but the burden of sorting through numerous messages is heavy
Solution Approach 1:
The patent merges related electronic communications into consolidated groupings based on shared concepts and semantic relationships. Instead of presenting individual messages separately, the system combines messages that discuss the same topics or are otherwise related, allowing users to review grouped content that preserves complete information while reducing the number of discrete items to examine. This merging maintains information completeness by preserving all message content within the grouped view while dramatically reducing review time.
Solution Approach 2:
The patent segments the large volume of messages into smaller, concept-based groups that are more manageable for review. By dividing the message stream into thematic clusters based on extracted concepts and relationships, the system allows users to navigate through organized segments rather than individual messages. This segmentation preserves all information within each segment while reducing the overall burden by presenting information in digestible, topic-oriented groups.
Data Source
AI summary
Systems and methods are disclosed for creating an electronic communication digest. In one implementation, a system receives a first electronic communication including first content, and generates an electronic communication digest that reflects the first electronic communication by including first digest content generated based on the first content. The system receives a second electronic communication that includes second content, and determines a repeated portion of the second content that is included in the first content and a unique portion of the second content that is unique to the first content. The system also update the electronic communication digest to reflect the second electronic communication by adding second digest content generated that includes the unique portion of the content and does not include the repeated portion of the second content.