Digital Personal Assistant Intent Scheduling for Conflict Management

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Solution Overview

Problem

Conventional digital personal assistants lack the ability to efficiently schedule activities based on inferred user intent and manage conflicts, requiring manual user intervention.

Innovation Solution

Implement intent-based scheduling logic that analyzes user communications and behavioral trends to automatically propose and schedule activities, update calendars, and manage conflicts.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If conventional digital personal assistants are used to schedule activities, then basic task execution is possible, but manual user intervention is required and scheduling efficiency is low

Engineering Contradiction:
Improvescheduling efficiencyVSAvoiduser effort
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The system enables self-service scheduling by automatically analyzing user communications and behavioral trends to infer scheduling intent, eliminating the need for manual user intervention in the scheduling process while maintaining ease of use

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical scheduling operations with automated computational analysis of communications and behavioral data, substituting human effort with intelligent system processing to improve scheduling efficiency

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If automated intent-based scheduling is implemented, then scheduling efficiency and accuracy improve, but system complexity increases

Engineering Contradiction:
Improvescheduling efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The digital personal assistant is enhanced with multi-functionality to perform both traditional task execution and new intent-based scheduling functions, consolidating diverse capabilities into a single system rather than adding separate complex systems

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system uses communication analysis and behavioral trend data as intermediary inputs to infer scheduling intent, creating a layered approach that manages complexity by processing information through intermediate stages rather than direct complex decision-making

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If communication analysis is performed to infer user intent, then scheduling accuracy improves, but processing time and resource consumption increase

Engineering Contradiction:
Improvescheduling accuracyVSAvoidresource consumption
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The system performs partial analysis of communications and behavioral trends, focusing on key indicators of scheduling intent rather than complete exhaustive analysis, achieving sufficient accuracy while reducing processing resources

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

The system pre-processes and stores communication and behavioral data for efficient retrieval during scheduling operations, performing preliminary organization of information to reduce real-time processing requirements and resource consumption

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS12457272B2Intent-based scheduling via digital personal assistant
Publication Date: 2025.10.28 MICROSOFT TECHNOLOGY LICENSING LLC
  • US12457272B2 patent drawing
  • US12457272B2 patent drawing
  • US12457272B2 patent drawing

AI summary

Techniques are described herein that are capable of performing intent-based scheduling via a digital personal assistant. For instance, an intent of user(s) to perform an action (a.k.a. activity) may be used to schedule time (e.g., on a calendar of at least one of the user(s)) in which the action is to be performed. Examples of performing an action include but are not limited to having a meeting, working on a project, participating in a social event, exercising, and reading.