Digital Assistant for Electronic Medical Record Interaction
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Solution Overview
Problem
Current online health consultation methods lack interactivity and expertise, leading to incomplete and inaccurate electronic medical records due to users' lack of medical professional knowledge.
Innovation Solution
An information interaction method where a digital assistant determines questions based on electronic medical record requirements, generates the record from interaction information between the user and the digital assistant, and presents it to medical personnel when complete, ensuring accurate and comprehensive medical records.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users directly fill in electronic medical records without professional guidance, then the operation process is simple and fast, but the completeness and accuracy of medical record information deteriorates
Solution Approach 1:
A digital assistant acts as an intermediary between users and the electronic medical record system. The digital assistant automatically generates questions based on medical record requirements and guides users through structured interactions, ensuring comprehensive information collection while maintaining ease of use. This mediator resolves the contradiction by providing professional guidance without requiring users to have medical knowledge.
2Measurement precision
If professional medical personnel directly collect medical record information, then the accuracy and completeness of medical records improves, but the working efficiency and time consumption deteriorates
Solution Approach 1:
The system enables self-service by automatically generating questions and collecting medical record information without requiring professional medical personnel's direct involvement. The digital assistant independently performs information collection, processing, and validation, achieving both high accuracy through professional question design and high efficiency by eliminating manual intervention. Medical personnel only need to review final records rather than collect information.
Solution Approach 2:
The digital assistant performs preliminary actions by pre-generating questions based on medical record requirements before actual information collection. This preliminary preparation ensures that all necessary information is systematically gathered in advance, improving both accuracy and efficiency by avoiding repeated interactions and manual compilation during the medical consultation process.
3Loss of information
If comprehensive questions are asked to collect all medical record information, then the completeness of medical records improves, but the interaction time and user burden increases
Solution Approach 1:
The question generation process is dynamic and adaptive. The digital assistant generates questions based on real-time interaction context, user responses, and remaining information requirements. Questions are dynamically adjusted, added, or skipped based on the conversation flow, ensuring comprehensive information collection while minimizing unnecessary interactions and reducing overall interaction time.
Data Source
AI summary
The embodiment of the disclosure provides an information interaction method, apparatus, device and a storage medium. The method includes: determining at least one question provided by a digital assistant to a user based on an information collection requirement of an electronic medical record; generating an electronic medical record of a consultation object based at least on interaction information between the user and the digital assistant, at least part of information in the electronic medical record being collected from the interaction information; and in accordance with a determination that a completeness of the electronic medical record satisfies a predetermined completeness condition, presenting the electronic medical record to medical personnel to determine a subsequent operation for the electronic medical record. In this way, a manner of more friendly acquisition of medical record information is provided for consultation object.