Digital Assistant PAN Device Tailoring

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Solution Overview

Problem

Digital assistants lack the ability to tailor responses based on the equipment available to public-safety officers, leading to suboptimal instructions during critical situations, as they do not know the specific gear an officer has on hand.

Innovation Solution

A method and apparatus that enables a digital assistant to form a personal-area network (PAN) with connected devices, allowing it to determine the equipment available to the officer and tailor responses accordingly, by using sensors and communication protocols like Bluetooth for wireless communication and natural language processing to analyze sensor data and provide context-specific instructions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If a digital assistant provides generic instructions to public-safety officers, then the instructions can be given quickly and universally, but the instructions are not optimized for the specific equipment available to each officer

Engineering Contradiction:
Improveresponse speedVSAvoidequipment-specific customization
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The system performs preliminary actions by having officers check-in their equipment beforehand through the digital assistant. This pre-registration of equipment creates a database that the system can query later to provide customized instructions, eliminating the need for real-time equipment assessment during critical situations

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback loops where officers provide information about their available equipment to the digital assistant. This feedback mechanism allows the system to continuously adapt its instructions based on the specific gear each officer has, ensuring recommendations are always equipment-appropriate

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If a digital assistant asks officers about their equipment availability, then it can provide tailored instructions, but this additional interaction delays the response time during critical situations

Engineering Contradiction:
Improveequipment-specific customizationVSAvoidresponse delay
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by having officers check-in their equipment beforehand through the digital assistant. This pre-registration of equipment creates a database that the system can query later to provide customized instructions, eliminating the need for real-time equipment assessment during critical situations

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service by automatically retrieving equipment information from pre-registered data and generating customized instructions without requiring active officer input during the response. The digital assistant independently queries the equipment database and formulates appropriate guidance, reducing interaction time

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10049420B1Digital assistant response tailored based on pan devices present
Publication Date: 2018.08.14 MOTOROLA SOLUTIONS INC
  • US10049420B1 patent drawing
  • US10049420B1 patent drawing
  • US10049420B1 patent drawing

AI summary

A method and apparatus for providing a response/suggestion to a user by a digital assistant is provided herein. During operation the digital assistant will have access to devices connected to it via a personal-area network (PAN). The digital assistant will then tailor any response/suggestion to the user based on PAN devices associated with the network.