Digital Assistant Proximity Authentication for Seamless Service Access
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Solution Overview
Problem
Conventional digital assistants typically stop short of supporting location-specific services, requiring users to manually authenticate and interact with multiple applications with disparate user interfaces, leading to inefficiencies and increased resource consumption.
Innovation Solution
A digital assistant that provides an end-to-end user experience across devices, utilizing proximity sensing to authenticate users and integrate with various applications and services, offering seamless, location-specific interactions and reducing the need for manual authentication.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conventional digital assistants are used, then basic tasks can be performed, but users must manually authenticate and interact with multiple applications with disparate user interfaces
Solution Approach 1:
The patent merges multiple discrete applications and authentication systems into a unified digital assistant interface. The virtual assistant consolidates ticket purchasing, ride-hailing, location authentication, and entry access into a single coherent system, eliminating the need for users to manually switch between multiple applications with different interfaces.
Solution Approach 2:
The digital assistant is designed as a universal platform that performs multiple functions: task management, information provision, location-based authentication, and service coordination. It serves as a multi-functional interface that replaces several specialized applications, allowing users to interact with diverse services through a consistent paradigm.
2Reliability
If users manually authenticate with multiple applications, then access to services can be obtained, but time and effort are increased
Solution Approach 1:
The system performs preliminary authentication by obtaining user permission in advance and using proximity sensing to pre-validate the user's presence and authorization before reaching the service point. The digital assistant prepares authentication tokens and coordinates with service providers ahead of time, so that when the user arrives at the theater or service location, access is granted automatically without manual intervention.
Solution Approach 2:
The authentication process becomes self-service through proximity-based automatic verification. The system uses the device's location and proximity sensors to automatically verify user identity and authorization status without requiring manual input. The digital assistant handles the entire authentication sequence autonomously, from detecting user intent to completing service access.
3Adaptability or versatility
If conventional digital assistants support multiple applications, then service coverage is improved, but user interface consistency deteriorates
Solution Approach 1:
The digital assistant acts as an intermediary layer between the user and multiple underlying applications. It provides a unified, consistent interface that mediates all user interactions, translating diverse application-specific commands into standardized requests. The virtual assistant maintains interface consistency by enforcing a single interaction paradigm while coordinating with multiple service providers behind the scenes.
Applied Scientific Principles
This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.
Function Achieved in This Case
Enhances user efficiency by providing comprehensive assistance, saving time and effort, while improving interaction performance and reducing resource consumption through automated, hands-free authentication and consistent user interfaces.
Implementation Method 1
The digital assistant utilizes proximity sensing so that its end-to-end participation in a user experience may span different physical locations
Data Source
AI summary
A digital assistant supported across devices such as smartphones, tablets, personal computers, wearable computing devices, game consoles, and the like includes an end-to-end user experience client that interfaces with extensions to applications and/or remote cloud-based services so that user experiences, content, or features can be integrated with the digital assistant and rendered as a native digital assistant user experience. The digital assistant is configured to perform as an active participant in a user experience from its initiation to its conclusion (i.e., from “end-to-end”) by determining the user's intent, performing tasks and actions, providing status, and interacting with the user as needed. The digital assistant utilizes proximity sensing so that its end-to-end participation in a user experience may span different physical locations. Such capability can facilitate the performance of location-specific actions including authenticating the user to gain access to locations, information, or services that would be restricted from non-authenticated users.