Digital Banker Account Opening With Code-Based Identity Verification

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Solution Overview

Problem

Existing account opening processes in financial institutions are time-consuming and prone to errors due to manual entry of customer information and verification of identification documents, especially when multiple customers apply simultaneously, and there is a need for efficient digital account opening that complies with Customer Identification Programs (CIP) requirements.

Innovation Solution

A digital banker application system that allows customers to initiate account opening remotely by capturing a first code, providing preliminary information, and authenticating identity through a second code, enabling secure and efficient account creation without direct communication between provider and user devices, and integrating with existing banking systems for seamless account management.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual verification of identification documents is used in traditional banking systems, then security and identity confirmation are improved, but processing time and operational complexity increase significantly

Engineering Contradiction:
Improveidentity verification accuracyVSAvoidaccount opening processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent replaces manual mechanical verification processes with automated digital verification systems. The digital banker application uses optical character recognition (OCR) to automatically extract information from identification documents, eliminates the need for manual data entry and physical document handling, and automates the verification process against government databases, thereby reducing processing time while maintaining verification accuracy

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent enables customers to complete the account opening process independently through the digital banker application. Customers can upload identification documents, complete application forms, and receive account approval without requiring a bank teller's physical presence or manual intervention, thus eliminating wait times and reducing operational complexity while maintaining security through automated verification

Inventive Principle:
Principle #25Self-service

2Productivity

If paper applications and manual data entry are used, then system complexity is reduced, but error rates increase and processing efficiency decreases

Engineering Contradiction:
Improveaccount creation speedVSAvoiddata accuracy
Core Design Contradiction:
ProductivityVSManufacturing precision

Solution Approach 1:

The patent replaces manual data entry with automated data capture using optical character recognition (OCR) technology. The system automatically extracts information from uploaded identification documents and application forms, eliminating manual typing errors and ensuring data accuracy through automated validation rules and real-time verification against government databases

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent implements real-time feedback mechanisms that automatically validate entered information against multiple data sources. The system provides immediate feedback on data completeness and accuracy, flags potential errors for correction, and performs automated cross-verification with government databases to ensure data precision before account approval

Inventive Principle:
Principle #23Feedback

3Ease of operation

If direct communication channels between provider and user devices are established, then communication efficiency is improved, but security risks and system complexity increase

Engineering Contradiction:
Improveremote account opening convenienceVSAvoidcommunication system architecture
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces a server as an intermediary between the digital banker application and government databases. This intermediary layer handles all communication for data verification, document validation, and account approval processes, simplifying the architecture by centralizing communication protocols and security measures while enabling remote account opening without requiring direct device-to-device connections

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS12620022B2Digital banker application system
Publication Date: 2026.05.05 WELLS FARGO BANK NA
  • US12620022B2 patent drawing
  • US12620022B2 patent drawing
  • US12620022B2 patent drawing

AI summary

A computing system includes a network interface circuit structured to facilitate data transmission over a network, and at least one processing circuit configured to receive account information from a provider device via an input/output device of the provider device, the account information corresponding with a user account, generate a first code including a first unique identifier specific to the account information, the first code being configured to be captured by a user device to cause a browser or an application to launch on the user device, receive a user confirmation from the user device in response to the first code being captured by the user device, the user confirmation including the first unique identifier, determine the first unique identifier received with the user confirmation corresponds with the account information, and open the user account in response to confirming the first unique identifier corresponds with the account information.