Digital Communication Delivery Timing Control

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Existing digital communication management systems fail to adequately address the stress induced by toxic digital communications, as they lack the ability to provide timely social support when users are exposed to adverse content.

Innovation Solution

A system and method that analyze digital communications for toxicity levels and selectively delay their delivery to coincide with the availability of supportive contacts, known as promotors, by determining toxicity values and applying predetermined threshold values to coordinate delivery with the recipient's social network.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If digital communications are delivered immediately to recipients, then communication speed and responsiveness are improved, but stress levels increase when toxic content is received without social support

Engineering Contradiction:

Improvecommunication delivery speedVSAvoidstress from toxic communications

Core Design Contradiction:

SpeedVSObject-affected harmful factors

Solution Approach 1:

The system performs preliminary analysis of incoming digital communications to determine toxicity levels before delivery. By pre-assessing the content and comparing it against user-specific thresholds, the system can proactively delay delivery of potentially harmful communications until supportive contacts are available, thus preventing stress before it occurs rather than reacting after delivery

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system introduces an intermediary layer between the sender and recipient that acts as a filter and coordinator. This intermediary analyzes communication content, assesses toxicity, checks availability of supportive contacts, and determines optimal delivery timing. It mediates between the need for immediate communication and the need for social support, delivering communications at strategically optimized times when promotors are available to provide social support

Inventive Principle:

Principle #24Intermediary (Mediator)

2Object-affected harmful factors

If delivery of toxic digital communications is delayed to coordinate with promotor availability, then stress mitigation is improved, but communication responsiveness and timeliness deteriorate

Engineering Contradiction:

Improvestress from toxic communicationsVSAvoidcommunication delivery delay

Core Design Contradiction:

Object-affected harmful factorsVSLoss of time

Solution Approach 1:

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system continuously monitors the availability status of supportive contacts and uses this feedback to dynamically adjust delivery timing. By maintaining real-time awareness of promotor availability and communicating this information back to the delivery scheduling mechanism, the system can optimize delivery moments to coincide with when support is most accessible, minimizing unnecessary delays

Inventive Principle:

Principle #23Feedback

3Measurement precision

If all digital communications are analyzed for toxicity, then stress mitigation accuracy is improved, but system complexity and processing requirements increase

Engineering Contradiction:

Improvetoxicity assessment accuracyVSAvoidcommunication management system complexity

Core Design Contradiction:

Measurement precisionVSDevice complexity

Solution Approach 1:

The system applies different toxicity thresholds and analysis depths to different users based on their individual characteristics, communication patterns, and defined supportive contacts. Rather than using a uniform approach for all communications, the system customizes its analysis precision and threshold sensitivity for each user, allowing accurate stress mitigation for high-risk users while reducing processing complexity for lower-risk scenarios

Inventive Principle:

Principle #3Local quality

Solution Approach 2:

The system dynamically adjusts toxicity thresholds and analysis parameters based on user profiles, communication context, and historical data. By changing parameters such as threshold sensitivity, analysis depth, and promotor availability windows based on specific conditions, the system can maintain high measurement precision when needed while reducing processing requirements during low-risk periods

Inventive Principle:

Principle #35Parameter changes

Data Source

PatentUS10680989B2Optimal timing of digital content

Publication Date: 2020.06.09 INTERNATIONAL BUSINESS MACHINE CORPORATION

AI summary

Systems and methods for selectively delaying delivery of high-impact digital communications are disclosed. In embodiments, a computer-implemented method comprises: receiving, by a computing device, notification of a digital communication from a sender to at least one recipient; determining an impact value of the digital communication by comparing data of the digital communication with user profile data of the at least one recipient; determining that the impact value meets a predetermined threshold value associated with the at least one recipient, indicating that communication handling procedures apply to selectively delay the delivery of the digital communication to the at least one recipient; determining whether special delivery procedures apply that override the communication handling procedures; and initiating delivery of the digital communication to the at least one recipient based on the determining whether special delivery procedures apply.