Digital Content Routing via Segmentation and Intermediary Handling

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Solution Overview

Problem

The existing account opening process for investment accounts with financial institutions is inefficient due to manual paper-based processes, which are prone to errors and delays, and are further complicated by regulatory constraints that prevent electronic delivery of proprietary advisor agreement forms, leading to a bifurcated and error-prone process.

Innovation Solution

A method and system for electronically preparing, delivering, and accepting proprietary and non-proprietary digital content in a unified package, using a server computing device to segregate and manage content, assign identifiers, and transmit proprietary content to a digital content management service for acceptance, while ensuring compliance and privacy requirements are met.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If proprietary advisor agreement forms are delivered electronically, then delivery speed and efficiency are improved, but regulatory and privacy constraints prevent this electronic delivery

Engineering Contradiction:
Improvedelivery speedVSAvoidcompliance with regulatory constraints
Core Design Contradiction:
SpeedVSAdaptability or versatility

Solution Approach 1:

The patent segments the account opening documents into two distinct categories: proprietary advisor agreement forms and non-proprietary financial institution forms. This segmentation allows each type of document to be handled through appropriate delivery mechanisms—electronic delivery for non-proprietary forms and traditional mail for proprietary forms—thereby resolving the contradiction between delivery speed and regulatory compliance.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary mechanism (separate handling process) between the electronic delivery system and proprietary documents. This intermediary ensures that proprietary advisor agreement forms are excluded from electronic delivery and routed through traditional mail channels, maintaining compliance while allowing electronic delivery for other documents.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If all documents are delivered electronically in a unified package, then process efficiency is improved, but proprietary content security and privacy requirements are compromised

Engineering Contradiction:
Improveprocess efficiencyVSAvoidcontent security
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The patent applies segmentation by dividing the document package into proprietary and non-proprietary sections with different delivery and handling protocols. This ensures that while the overall process is streamlined, proprietary content receives enhanced security measures through separate handling, maintaining both efficiency and security.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent implements local quality by applying different security and delivery characteristics to different parts of the document package. Non-proprietary documents receive standard electronic delivery treatment, while proprietary documents receive specialized handling including exclusion from electronic delivery systems, ensuring each type of content is treated according to its specific security requirements.

Inventive Principle:
Principle #3Local quality

3Reliability

If manual paper-based processes are used for account opening, then compliance with privacy constraints is maintained, but errors and time delays increase

Engineering Contradiction:
Improvecompliance accuracyVSAvoidprocessing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent segments the account opening process into electronic and manual components. The electronic portion handles non-proprietary documents efficiently, reducing processing time and errors for those items. The manual mail portion handles only proprietary documents, maintaining compliance accuracy. This selective segmentation reduces overall processing time compared to handling all documents manually while preserving compliance for sensitive materials.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS10015231B2Establishing select routing of proprietary digital content
Publication Date: 2018.07.03 FMR CORP
  • US10015231B2 patent drawing
  • US10015231B2 patent drawing
  • US10015231B2 patent drawing

AI summary

Methods and apparatuses, including computer program products, are described for establishing select routing of proprietary digital content. A server computing device prepares a package of digital content, where the digital content includes proprietary content and non-proprietary content. The server segregates the package of digital content into proprietary content and non-proprietary content, and assigns a content identifier to each item of proprietary content. The server transmits the proprietary content to a computing device of a digital content management service. The server receives a notification of acceptance of the proprietary content from the computing device of the digital content management service and a notification of acceptance of the non-proprietary content from a second remote computing device. The server presents an accepted package of digital content on the first remote computing device, where the accepted package comprises accepted proprietary content and accepted non-proprietary content.