Digital Content Survey System for Real-Time Impact Assessment

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Solution Overview

Problem

Conventional digital content distribution systems are inflexible and imprecise, leading to inefficient use of resources as they rely on post-hoc analysis for determining the effectiveness of digital content, resulting in delayed and inaccurate feedback, which can lead to continued distribution of ineffective content.

Innovation Solution

A digital content survey system that generates a survey administration packet to replace digital content with survey questions on client devices, allowing for real-time or near real-time impact assessment by collecting responses directly after content exposure.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If conventional digital content distribution systems rely on post-hoc analysis of purchase statistics to determine effectiveness, then they can identify conversions, but the feedback is delayed and imprecise because other intervening events may influence user decisions

Engineering Contradiction:
Improveprecision of content effectiveness measurementVSAvoidtime delay in obtaining feedback
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system presents survey questions to users immediately after content exposure, before they have time to be influenced by other intervening events. This preliminary action captures their impressions and intentions at the moment of exposure, providing precise and timely feedback about content effectiveness without waiting for post-purchase analysis.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If conventional systems wait for back-end data matching to retrieve impression data, then they can confirm conversions, but the data retrieval is inefficient and delays actionable insights

Engineering Contradiction:
Improveaccuracy of conversion dataVSAvoidspeed of data retrieval
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system implements immediate feedback by presenting survey questions directly to users at the point of content exposure. This creates a real-time feedback loop where effectiveness data is collected and returned without delay, eliminating the inefficiency of waiting for back-end data matching while maintaining data reliability through direct user responses.

Inventive Principle:
Principle #23Feedback

3Productivity

If conventional systems continue distributing digital content to unreceptive users for significant periods, then they maintain content delivery operations, but they waste computing resources, processor resources, and bandwidth

Engineering Contradiction:
Improvecontent distribution throughputVSAvoidwaste of computing and bandwidth resources
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The system enables self-service by allowing users to immediately indicate their receptiveness to content through survey responses. This immediate feedback mechanism allows the system to self-adjust content distribution by identifying and stopping delivery to unreceptive users without manual intervention, thereby eliminating waste of computing resources and bandwidth while maintaining efficient throughput for receptive users.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11250451B2Determining real-time impact of digital content through digital surveys
Publication Date: 2022.02.15 QUALTRICS LLC
  • US11250451B2 patent drawing
  • US11250451B2 patent drawing
  • US11250451B2 patent drawing

AI summary

The present disclosure is directed toward systems, methods, and computer-readable media for determining an impact of digital content by administering a digital survey. In particular, the systems described herein generate a survey administration packet for distribution together with digital content. The survey administration packet causes a respondent client device to perform various functions, including detecting a trigger event and replacing a presentation of digital content with a presentation of a digital survey question. The systems and methods also generate survey results indicating an impact of the digital content based on received digital survey responses.