Digital Pass Referral System for Transaction Account Acquisition

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Solution Overview

Problem

Traditional member acquisition methods for transaction accounts are cumbersome, requiring existing members to have a transaction account and share extensive information, which can deter new members from applying and complicate the application process.

Innovation Solution

A system that generates a digital pass for existing transaction account users, allowing them to share it with prospective users via a selectable link or scanable indicator, streamlining the application process by capturing minimal personally identifying information and providing rewards in real-time, while integrating with credit rating agencies for eligibility verification.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If traditional member acquisition methods are used where existing members provide transaction accounts or identifying information to potential new members, then referral tracking is enabled, but the application process becomes cumbersome and requires extensive personally identifying information

Engineering Contradiction:
Improvereferral trackingVSAvoidapplication process complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the application process into distinct phases: (1) existing member generates and shares a digital pass with pre-configured referral information, (2) prospective member scans the digital pass to automatically populate application fields, and (3) system processes the application with pre-validated referral data. This segmentation eliminates the need for manual entry of extensive personally identifying information while maintaining reliable referral tracking through the digital pass mechanism.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent creates a digital pass that serves as a copy or representation of the existing member's referral information. This digital pass contains encoded identifying information that automatically populates the application form, replacing the need for manual entry of extensive personal information while maintaining accurate referral attribution.

Inventive Principle:
Principle #26Copying

2Reliability

If existing members must have a transaction account on hand to refer potential new members, then referral identification is enabled, but potential new members may fail to apply or must retain existing member information until application is provided

Engineering Contradiction:
Improvereferral identificationVSAvoidapplication delay
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-configuring the digital pass with all necessary referral information before the referral moment. The existing member's identifying information is encoded in advance within the digital pass, eliminating the need for prospective members to retain or manually record this information. The application can be immediately completed upon scanning the digital pass, preventing application delays.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The digital pass serves as an intermediary that carries the existing member's referral information from the existing member to the prospective member without requiring the prospective member to manually handle or retain this sensitive information. The pass acts as a secure bridge that automatically transmits the necessary identifying information to complete the referral process.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If extensive personally identifying information is required in the application process, then identity verification is improved, but the application process becomes more cumbersome and application completion rates decrease

Engineering Contradiction:
Improveidentity verification accuracyVSAvoidapplication ease
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The digital pass contains a copy of the existing member's verified identifying information, which is automatically transferred to the application form. This eliminates the need for prospective members to manually enter extensive personally identifying information while maintaining accurate identity verification through the pre-validated data in the digital pass.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system performs self-service by automatically populating application fields with data from the scanned digital pass. The prospective member simply needs to scan the pass, and the system automatically fills in the referral information and validates it against existing records, eliminating manual entry of extensive personal information while maintaining verification accuracy.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10037566B2System and method for transaction account owner acquisition
Publication Date: 2018.07.31 AMERICAN EXPRESS TRAVEL RELATED SERVICES CO INC
  • US10037566B2 patent drawing
  • US10037566B2 patent drawing
  • US10037566B2 patent drawing

AI summary

The systems, methods, and computer readable mediums described herein provide a secure method for a transaction account issuer to issue a digital pass to an existing transaction account holder (e.g., an existing user) that may be shared and/or provided to a prospective transaction account holder (e.g., a new user). The digital pass may be sharable from an existing user's user device to a new user's user device. The systems, methods, and computer readable mediums described herein may also employ an adaptive web design solution to increase application completion rates by capturing minimal viable information from a prospective member.