Digital Services Framework Content Package Distribution
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Solution Overview
Problem
In a digital services framework, efficiently communicating relevant information to multiple users about product updates and services across a complex network is challenging due to the increasing complexity and volume of relationships and data, leading to high costs and resource requirements for data collection, analysis, and distribution.
Innovation Solution
A digital services framework that allows users to define subscription-based content packages using rules and semantics, enabling the collection and distribution of hierarchical data associated with serviceable products, including digitized representations of product information, through a cloud-based network, where content packages are populated and distributed based on user-defined rules and topological relationships.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If manual review and analysis methods are used to communicate product update information to multiple users across a complex network, then information accuracy can be maintained, but communication costs and resource requirements increase dramatically
Solution Approach 1:
The patent segments the complex network of users and products into modular units that can be independently managed. By dividing the distribution network into manageable segments, the system can process and communicate information more efficiently without requiring extensive manual review across the entire network, thus reducing communication costs while maintaining accuracy.
Solution Approach 2:
The patent introduces an intermediary system that automatically manages information distribution across the network. This intermediary layer handles the coordination between product updates and multiple users, reducing the need for direct manual communication while ensuring information accuracy is maintained through structured distribution protocols.
2Loss of information
If comprehensive data collection and distribution is implemented across all users, then information completeness is improved, but system complexity and resource requirements increase
Solution Approach 1:
The patent applies local quality by tailoring the information distribution to specific user needs and contexts rather than implementing a uniform comprehensive distribution system. Each user receives data appropriate to their role and requirements, which reduces overall system complexity while maintaining information completeness for each individual user.
Solution Approach 2:
The system segments data collection and distribution into modular components that can be independently configured and managed. This segmentation allows the system to maintain information completeness without requiring a monolithic complex structure, as each segment can be optimized independently.
3Productivity
If automated content package distribution is implemented, then productivity is improved, but precision in delivering relevant information to specific users decreases
Solution Approach 1:
The patent implements feedback mechanisms that allow the automated distribution system to learn from and adapt to user responses and preferences. This feedback loop enables the system to maintain high productivity through automation while improving the precision of information delivery by continuously refining which content packages are distributed to which users based on observed patterns and explicit preferences.
Solution Approach 2:
The system employs dynamic content package creation and distribution strategies that adapt to changing user needs and contexts. Rather than using static automated distribution rules, the system dynamically adjusts which information is delivered to which users, maintaining both high productivity and information relevance through flexible, adaptive automation.
Data Source
AI summary
A selection indicative of one or more types of information associated with a product or service is received by a computing device of a digital services framework. A data container is generated for a content package comprising one or more semantics for populating the content package with the selected types of information. Based on the product or service, one or more recipients for the content package are identified. An announcement indicative of the content package is sent to the identified recipients. Requests for subscriptions to the content package identified recipients are received. Instances of the container are populated for identified recipients who have subscribed to the content package. The populating comprises populating the content package with the selected types of information based on the one or more semantics. The populated instances of the content package are sent to the subscribed recipients.