Digital Twin Marketplace Querying for Field Technician Work Orders
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Solution Overview
Problem
Field technicians often lack access to relevant digital twin resources, even if they have been purchased, due to unawareness of their availability, leading to inefficiencies in asset maintenance and operations.
Innovation Solution
A method that queries a digital twin marketplace using a work order dataset to determine the availability of relevant digital twins and provides them to a mobile computing device associated with the user, streamlining the provision of digital twin assets to responders.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If digital twins are purchased and stored in a marketplace, then the availability of digital twin resources is improved, but field technicians cannot access them due to unawareness, leading to loss of information
Solution Approach 1:
The system implements feedback by automatically querying the digital twin marketplace based on work order information and notifying technicians of available digital twins. The marketplace system monitors purchases and actively communicates relevant digital twin availability to technicians, closing the information gap between purchase and awareness.
Solution Approach 2:
The system enables self-service by automatically matching work orders with relevant digital twins from the marketplace without requiring manual technician search. The system autonomously queries the marketplace, assesses availability, and provides digital twins to technicians based on their work order context.
2Adaptability or versatility
If digital twins are made widely available in the marketplace, then the versatility of digital twin access is improved, but the complexity of managing availability and relevance increases
Solution Approach 1:
The system performs preliminary action by pre-assessing digital twin availability and relevance before technicians need them. The system proactively queries the marketplace using work order data, evaluates digital twin relevance, and prepares availability information in advance, reducing the complexity of real-time decision-making.
Solution Approach 2:
The system introduces an intermediary mechanism that automatically queries the digital twin marketplace and assesses availability based on work order context. This intermediary layer manages the complexity of marketplace interactions and digital twin relevance assessment, shielding technicians from the underlying system complexity.
3Measurement precision
If technicians manually search for digital twins, then the precision of resource selection is improved, but the time required to complete work orders increases
Solution Approach 1:
The system performs preliminary matching of digital twins to work orders by automatically querying the marketplace with work order information. This pre-matching process identifies relevant digital twins before technicians begin their work, eliminating manual search time while maintaining selection accuracy through automated relevance assessment.
Solution Approach 2:
The system replaces the mechanical manual search process with an automated information system. The system uses electronic querying of the digital twin marketplace based on work order data, substituting manual technician searching with automated digital matching and availability assessment processes.
Data Source
AI summary
Disclosed are techniques for querying a digital twin marketplace for digital twins relevant to a work order and delivering said digital twins to a mobile computing device. A query for digital twins on a digital twin marketplace is generated using a workorder, followed by an availability assessment to determine the availability of the queried digital twins to a querying user. When a queried digital twin is available to the querying user, the queried digital twin is provided to a mobile computing device associated with the querying user. Querying and providing digital twins in this manner streamlines the determination and provision of digital twin assets to work order responders in-situ.