Direct Access Mailbox Control via Automated Caller Store

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Solution Overview

Problem

Current telecommunications systems lack the ability for users to control who can access their audio-visual mailboxes directly, allowing or blocking access without disturbing the called party, and existing solutions do not provide adequate control mechanisms.

Innovation Solution

A method and system where a store maintains entries of users allowed or not allowed to send audio-visual communications directly to a mailbox, with automated store modifications based on predefined rules and signals, allowing users to control direct access by checking and updating these entries upon sending or receiving communications.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If direct voice mail access is implemented allowing callers to connect with the mailbox without disturbing the called party, then convenience and privacy are improved, but control over who can access the mailbox deteriorates

Engineering Contradiction:
Improveconvenience of leaving messagesVSAvoidcontrol mechanism complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically maintains the store of allowed callers by updating it whenever the called party makes a call. The called party simply needs to dial the store update number, and the system automatically adds the caller to the allowed list without requiring manual configuration or complex control mechanisms from the caller.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system provides feedback to the called party by automatically updating the store based on call records. When a call is made, the system feedbacks the caller's identity to the store maintenance mechanism, which then updates the allowed callers list accordingly, creating a closed-loop control system.

Inventive Principle:
Principle #23Feedback

2Measurement precision

If manual control lists are maintained by subscribers to control direct access, then access control precision is improved, but operation complexity and time consumption worsen

Engineering Contradiction:
Improveaccess control precisionVSAvoidtime for maintaining access lists
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary action by automatically updating the store before the actual access decision is made. The store is maintained in advance with the latest information about allowed callers, so when a direct access request occurs, the decision can be made immediately without requiring manual checking or updating at the moment of access.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system serves itself by automatically maintaining the access control store based on call records. Instead of requiring manual intervention to update the allowed callers list, the system uses the call data itself to trigger automatic store updates, eliminating the need for manual maintenance operations.

Inventive Principle:
Principle #25Self-service

3Ease of operation

If automated store modification procedures are implemented, then ease of operation is improved, but system complexity worsens

Engineering Contradiction:
Improveease of controlling accessVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The store acts as an intermediary component between the calling party, the called party, and the access control logic. It maintains the state of allowed callers and mediates the access decisions by providing the necessary information to the system that determines whether to allow or block the direct mailbox access request.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS7756258B2Communications system with direct access mailbox
Publication Date: 2010.07.13 BRITISH TELECOM PLC
  • US7756258B2 patent drawing
  • US7756258B2 patent drawing
  • US7756258B2 patent drawing

AI summary

A communication system (1) in which a user (A) can elect to leave a message directly in the mailbox (11a) of another user (B) without calling or disturbing user (B). A store (database 7) is generated and maintained which identifies those users who are allowed direct access to the mailbox of user (B). The store is automatically updated whenever user (B) sends a communication to other users.